I love my Joggler. The calendar function is really useful with the SMS support and we use it for sending texts home if contact is needed or to remond someone of something. It provides a useful clock for our sitting room and look the business.
I had a problem with the Joggler site when it initially went live (there was a problem with Flash on the site) and O2's support was fantastic.
When O2 had to recall the PSU the initial units shipped with, I had a phone call from them informing me of the problem. A few days later, I got a follow-up letter along with my new PSU with the returns envelope for the possibly defective unit to go back. My changeover went fine. This kind of service is to be applauded, not criticised.
I don't need or want a browser, that's what I use my phone and PC for and my radio works fine.