is o2 trying to con us

on โ02-08-2016 13:58
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on โ02-08-2016 13:58
I have recieved a letter saying that will will now be charged for late payments.
Now let me set this up so its understandable.
o2 have mucked about with my direct debits so much now that both i and my bank refuse to allow them to use this service on my account.
I have been paying by card for the past year but for the last 2 weeks have been unable to make a payment this way through the website. When ever i try to phone to make the payment (daily), i am told there is over a 50 minute wait time so am unable to pay through the phone.
I am now starting to wonder if this is a deliberate attempt to actually con more money out of me?
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on โ02-08-2016 22:36
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on โ02-08-2016 22:36
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on โ03-08-2016 00:37
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on โ03-08-2016 00:37
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on โ03-08-2016 00:45
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on โ03-08-2016 00:45
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on โ03-08-2016 00:59
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on โ03-08-2016 00:59
i made my first non-DD payment around NOV/DEC 15, initially to pay off device plan, went through perfect... card details saved and have worked perfect since....
got the feeling that the post by @MI5 was a little cynical and hinting at me being an o2 plant or something.. i am not anything of the sort!
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on โ03-08-2016 02:40
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on โ03-08-2016 02:40
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on โ03-08-2016 06:56
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on โ03-08-2016 08:02


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