iPhone 5 - 12 Month Contract for Exisiting Customers

[Anonymous]

I am wondering if O2 themselves can shed some light on why the iPhone 5 is currently only available on 24 month contracts?

As an existing customer with any other phone I can upgrade to a 12 month contract but it is not giving me the option on the iPhone 5.

If this is in fact the case I think it's ridiculous that O2 are taking advantage of the situation and not being loyal to their exisiting customers (as this is what they bang on about a lot). ie. 12 month contracts for exisiting customers (which is advertised in their current magazine).

Any help on this matter would be appreciated.

[darrengf]

Im also at a puzzle I have to admit in why o2 are not doing 24 Month Tariffs like Vodafone. I think to be honest unless customers make a stance and leave o2 then nothing will change as the problems stem from top down.

Im a loyal o2 fan my selt and ended up getting a iphone from apple and ive now just got a cheap o2 tariff. So o2 have lost out on my self and my was £51 a month contract.

I wont buy any 24 Month tariffs, I hate 18 months. Dont mind 12 months tho and dont even mind paying for the handset, but refuse anything longer.

Also Ive read lots of comments on here regarding in breach of eu law as there not offering a 12 month contract on iphone.

However there not and no mobile network is in the uk.

The law states that networks must provide, 12 month contracts, however it doesnt state it has to be with a handset and therefore offering simplicity tariiffs or 12 month tariffs with out handset, all the networks get round the law.

[perksie]

Not breaking the law then, just the intended affect.

Only more lobbying of the regulators can get this fixed.

[darrengf]

Yep. As long as a network offer a 12 month Tariff with or with out phone. They are not breaking any law.

Thats what if you notice most of the other networks dont offer 12 month with phone deals.

[perksie]

Yet if I remember correctly one of the main reasons for the law was so that people didn't have to go so long before getting a new phone.

[darrengf]

And now they dont. Thats the problem. Customer can buy a phone and take a 12 month contract.

Thats how its got round. So you get a cheaper contract, but buy your own phone. Thus eliminating the need for 12 month contract with phones

[perksie]

That's what I do, I've never bought a phone with a contract since my first one in 1993.

[darrengf]

I bought iphone 4s on contract as I could have a 12 month, other than that Ive bought my own before and now after the 4s.

Orange lost my business because they said at the time of upgrade, we were only doing 2 year deals, then they tried a 3 year deal on me. I just said your taking the mick and ill have my pac code please and moved.

o2 did 12 month contract when i started which i didnt mind, then they tried 18 month and then 2 year. I dont think so. lol Id rather go on PAYG first before i get tied in to longer than 12 months

[perksie]

Same here, who really knows what their needs will be in two years?

People move, sometimes suddenly and maybe get no signal.

[darrengf]

Very True indeed.

[Anonymous]

Actually Vodafone are offering 12 month deals.