General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

blackberry phone - mobile.02.co.uk charges?

hi therei have a blackberry storm phone, with a simplicity sim - why am I getting charges from mobile.02.co.uk, I have unlimited web so whats going on? I also have iphone 3gs with 02 but do not incur these charges.

Can I be reverse-lookup'ed??

Hi all,some wierdo has started leaving me threatening voicemails from a blocked number. I don't know who he is, where he got my number, or what he thinks I have done wrong! But now I am concerned - can he find anything else out about me from my numbe...

Network Problems?

Anyone having problems with receiving messages or making calls?

O2 network problem oxfordshire

Since Wednesday the O2 network has been down in the OX14 postcode.All my friends who are on O2 are having the same problem in that they are not receiving texts and any outgoing calls i make sounds scrambled the other end. Anyone who tries to call me ...

freezing a contract

I'm due to renew my contract but am possibly going travelling next year, is it possible to freeze a contract for a few months while abroad?

Number not recognized as an O2 number

I bought a Pay & Go SIM and ported my old Virgin Mobile number to the SIM a couple of weeks ago. The phone works fine and I can make/receive call send/receive texts/MMS, browse web etc.However when I try to use bluebook or the e-mails to web service ...

Erikson & illegal removal of money from my o2 mobile acc

o2 recently removed a posting of mine that wished to draw o2 customer's attention to an extremely serious intrusion in to our mobile phone accounts with o2. I have been with o2 for 10 years with no problems at all until today... i find a message in m...

o2 insurance for my iPhone purchased from Aplle Store

Can anyone advise if they have purchased their iphone from a Apple store and got insurance from o2 as I have been trying for 3 weeks now and the o2 staff have no idea how to assist me and o2 are not getting back to me.The store tells me to call custo...

no signal in whitworth!!!

i live in whitworth had have always had perfect signal past two days ive had none. this is ridiculous !!!!!!!!!!

left my internet on

help. i just noticed last night that my phone was on the internet, it looks like after checking the counters that it had been on for 25 hours. do u know what these charges are