General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Problem with o2 Community username?

So how do I log-in with my old o2 forum username? I recall being able to log in with just a username specially for the o2 forum (separate from the main o2 website), but that seems to have gone, and I've been forced to create a new one. I did a search...

This news should please those who have just forked out for an iPhone 5 :)

http://www.techradar.com/news/phone-and-communications/mobile-phones/iphone-5s-to-launch-early-2013-1111911

Resolved! Using O2 SIM card from Samsung Galaxy Ace S5830 in iPhone 3GS

O2 signed my dad up to a 2 year contract (which he didn't want) on a Samsung Galaxy Ace S5830. The quality of the phone is quite frankly crap and he is constantly having problems with it. If I buy him an iPhone 3GS off eBay for example, can I swap th...

DHL Tracking

Ordered a new phone yesterday and recieved text last night telling me it has been dispatched. Then this morning, I received another text telling me to go to track.dhl.co.uk/tracking ON- 0131*****, where on the DHL site can I find the status of it? do...

Resolved! IPHONE 3GS CORRUPTED AFTER DOWNLOADING IOS6 HELP

Please can anyone help my iphone 3 will not turn on or charge its battery and itunes does not recognise that it is connected to my laptop this happened after downloading ios6 a few weeks ago. can anyone HELP !!!!

Resolved! Doro 612 Camera

I am a 80 year old Teenager and my Grandson has just bought me a Doro PhoneEasy 612 which has a camera and I want to know is 1. Can I use any photo's that I take for wallpaper on the phone. 2. Is it easy to transfer photo's to a PC and 3. Can I trans...

Resolved! Fast track upgrade - does it exist?

I have been ringing o2 to upgrade for around 6 weeks now. Different times of day but still the same thing. I'm told by the automated voice that I'm not eligible for an upgrade but can do a fast track upgrade, and if i stay on the line i will be trans...

Resolved! Block SMS and telephone calls

Please can o2 add a service so that I can block unwanted SMS and phone calls. This service doesn't currently exist on the network and I am appalled. I'm getting PPI mis-selling and other texts each week. I don't want to text back and for them to scav...

LOGGING-IN: ISSUES

Here's some info which AFAICS has not been communicated to users effectively (from email dated 31-10-2012): jimthing0 wrote: Leonard, can you please sort out the login issues on the O2 site (or at the very least, on the forums!), as it's driving me (...

Resolved! SIM Change-over irritation

Just upgraded my contract which comes with a new mobile. It needs a new micro-sim and said they will transfer my number, ok thats great for me They say it will take up to 24 hours to do this. Now is it just me or should they change it over to the new...