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Iphone 3G signal problems

Anonymous
Not applicable
Hi everyone
I have currently been having some issues with my iphone 3gs
the problem i am experiencing is my 3g signal, or lack of.

when i enable 3g my phone loses all network coverage, no phone calls, texts or internet. every now and again it will show up with a full 5 bars of service but still wont connect phone calls, texts or internet.

I can solve this issue by disabling 3g then the phone works fine appart from the lack of 3g coverage, but whats the point in having an iphone without 3g?

after a phone call with o2's iphone team, they told me that there was 3g problems in my area recently. Would this affect my network signal? and if so would it be so dramatical?

thanks
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Anonymous
Not applicable
Ive been having the same issue since Saturday evening, I also had the same issue on and off all last week.

But it has come to my attention that iPad users don`t seem to have any 3G problems.
Message 2 of 13
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adamtemp64
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ipad users use a different apn
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 13
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Anonymous
Not applicable
I am now of the opinion, having owned my iPhone for over a month and traveled around Britain during that time, that there is NO 3g signal available from O2.
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adamtemp64
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David

You do have a 3g enabled sim?

Just done a 3g speed test when shopping (7 miles from home at nearest 3g area) just now and got a very good 3g speed.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 13
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Anonymous
Not applicable
I am now of the opinion, having owned my iPhone for over a month and traveled around Britain during that time, that there is NO 3g signal available from O2.


Should have. It came direct from O2 as part of an iPhone sim only package
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adamtemp64
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if it is it has 3g in the string of numbers on the sim. have you checked 3g is enabled in settings> general> network

but I can confirm o2 has a 3g network but check the o2 webmap http://www.webmap.o2.co.uk/ for your location search hsdpa if shows purple than you should get 3g
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 7 of 13
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Anonymous
Not applicable
3g on Sim card, phone setting on 3g and in a purple patch..... NO Signal so back to the little dot........
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adamtemp64
Level 66: Unequalled
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Next step take iPhone to apple store genius appointment and get them to check it if faulty they will replace there and then.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 13
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Anonymous
Not applicable
Next step take iPhone to apple store genius appointment and get them to check it if faulty they will replace there and then.


I cant actually get to an apple store, so i have applied for a repair/replacement from apple. Im sure this will be faster than going through o2.

The think i find so wierd is the fact than once 3g is disabled i have full signal almost all the time.
Message 10 of 13
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