General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Clean up the boards!!

Time to clean up or merge the numerous threads about the downtime. I am sure I am not alone when I log in, that I feel like logging straight back out. af

My eagle eye app dont work for my house cctv

Had this app for 18 months on my iphone 4s work all the time but this week its never work at all all my seting are ok dvr ok just the 02 network. as my wife has the same seting on her iphone 4 but is with vod and her network work fine the same app an...

Time to leave

I am fed up with the arogance we have seen in these forums towards the regulars. Good bye and I hope this forum fails. I am about to lodge a formal complaint

Another potential O2 network crash?

Another potential O2 network crash issue... my O2 friend was on a call and there was some kind of network mixup as a third person was in on their call and both parties could hear this third person speaking in their conversation?? Strange. MOD EDIT: S...

signal in cornwall

sorry if this has been said before but.... re: the network problems. the signal in cornwall is always rubbish, usually non-existant here all the time. phone companys are spending billions on 4g when they can't be bothered to deal with the many people...

Email address for the chief exec?

Hi I've been trying to email a complaint to Ronan but it keeps getting rejected I've tried **** (this was from the Thisismoney site) and also **** Anyone help with the correct address. Thanks

Leave O2 - Only way to make them take notice.

Like many large companies: Client Service is a term with no meaning. The total lack of any clear information about this outage is disgraceful. "We are sorry for any inconvenience" - that mean they don't give a toss!

Complaints/Mis-selling

Hi all, I got bamboozled into getting a Galaxy Ace in store and have raised a complaint about it. No-one is dealing with it or getting back to my numerous callback requests. I have been calling since 6th June with no-one helping! Am i right to say if...

No Signal

Hey O2 when you going to get the network up and running, after all the fan faire about being the Olympic mobile network have you crashed the network? Also are you going to reimburse your customers for loss of signal? Also your status checker for N21 ...

Missed delivery - compensation?

Ugh. I know the forums are full of "no service" threads atm, but I can't find anything that relates to my situation. I'm staying at home today waiting for a delivery. As I live in a Tower block and the intercom isn't working, I'm expecting the delive...