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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 42262 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 34212 Views
  • 45 replies
  • 6 kudos

Constant mobile calls interference and getting worse

Hi there,My problem is that often when making calls whether it is to a landline or a mobile, regardless of who the mobile phone provider is, people cannot understand what I am saying, they say I am 'garbled' or I'm 'breaking up' or I sound as if I am...

Anonymous by • Not applicable
  • 6076 Views
  • 10 replies
  • 0 kudos

New Website Page

Today I attempted to view my bill. After logging on I was confronted with a new page saying that my user name and passs word had expired due to me not accessing the web site for a while and I had to choose new one's. (I had used the web site the day ...

Anonymous by • Not applicable
  • 2748 Views
  • 10 replies
  • 0 kudos

Unblocking

I have a Nokia 2720 which was on a Pay and Go contract with O2, but not used for 10 months now. Would now like to use the phone on another network, but it will need unblocking first. Is it right I have to top up £15 to cover cost? Where can I do this...

Anonymous by • Not applicable
  • 1697 Views
  • 4 replies
  • 0 kudos

Telefonica 2011 results

Due to be released on 24 February.....may well show some interesting broadband customer data.http://www.telefonica.com/en/shareholde ... 2011.shtml

Anonymous by • Not applicable
  • 1815 Views
  • 6 replies
  • 0 kudos

Webmail woes

This for an O2 webmail address (xxxxx@o2.co.uk)Until yesterday I was able to access my email account, both through a POP3 server and through the O2 webmail interface. I even get a HTTP 404 error when accessing webmail, yet I can still get to my onlin...

Anonymous by • Not applicable
  • 3368 Views
  • 22 replies
  • 0 kudos

Do O2 buy out contracts?

Heya First of all I'm new. So, Hi, I'm Ranon!Anyway, I have a Samsung Galaxy s2 on £21 a month, but I don't wish to keep the phone anymore as it's been crashing alot (turning itself on and off and completely freezing when I try to make/answer a call)...

Anonymous by • Not applicable
  • 22522 Views
  • 7 replies
  • 0 kudos

O2 Lease - Missold!

Hi has anyone else been mislead on the O2 lease? I went into the shop to upgrade my iPhone 4 to a iPhone 4s. Was offered a 12 month contract for 12 months as an existing O2 customer 750 mins unlimited txt and bolt on of 500GB. No mention of the word ...

Anonymous by • Not applicable
  • 2271 Views
  • 7 replies
  • 0 kudos

HTC Desire 20 Meg Update

I have had an update come through today but it will not install. The download works fine but my phone hangs after rebooting and I have to go into the recovery menu to reboot the phone. I'm on O2 and the Phone has not been rooted. Can anyone offer any...

Anonymous by • Not applicable
  • 3904 Views
  • 38 replies
  • 0 kudos
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