General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

friends and family 30% discount

i'm on the friends and family staff discount @ 30% off a 30 day rolling simplicity contract... (they said they could offer this money off for up to 10 friends and family)now... I was the partner of a staff member at the time but we've no longer toget...

Problems in Bracknell area

We're a business customer - currently have a large percentage of staff mobiles without coverage within our Postcode area (RG12).Business support say no ETA and no idea what the problem is - completely useless.

Free texts via website

I can't send free texts anymore. I have changed my mobile & re-registered, but when I try to send a free text on the computer, I get a message saying that "there is an internal fault, please try later".This has been going on for a couple of weeks.I h...

02 mobile web / 02 pre pay wap.........

I know this may sound like a stupid question but can someone explain to me exactly what these two are? and any differences?As a fairly new user of 02 I am a bit confused.When I access the internet on my mobile, my phone first saysConnecting 02 Mobile...

DHL Delivery

Evening Everyone,Just to let anyone know, if you ordered a phone after 6pm on Wednesday and the tracking still shows as in Leeds according to the o2 man i spoke to earlier they arent releasing any orders until tuesday morning, so we wont get them til...

o2 - Information systems and information technology?

Hey all,I was just wondering what IS/IT o2 (telefonica) currently has?thanks,Silo

MINIMUM TOP UP AMOUNT FOR PAYG CUSTOMERS

Ok this is more just a query than anything else. Why on the majority of phone networks (be it mobile or for broadband) are people able to top up a minimum of £5, yet o2 only let you top up by a minimum of £10??

O2 is best on mobile complaints (ofcom)

http://www.bbc.co.uk/news/business-13156156I would be wary of 3 the worst of them allfull info on ofcom site http://consumers.ofcom.org.uk/2011/04/m ... -revealed/

Bars but can't call or text...

Have had this problem on several days recently - lots of bars so coverage apparently OK but neither of us (both on 02) can make or receive calls or send or receive texts. When coverage comes back, texts have been lost and calls aren't registered. Is ...

wifi

I am confused about wifi, I thought when you connected to wifi it was free, please can anyone help me to understand

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