General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

outgoing calls & texts but no incoming allowed???? HELP

Hi there my daughter has a contract with a blackberry curve 9300.She no longer likes the phone so i bought her a HTC Desire which was on t-mobile but i got an unlock code for it and is now unlocked.My daughter can make calls and send txt messages but...

iPhone tethering: Greedy O2...

So you think it's a good idea to charge your customers extra to tether an iPhone to their laptop?I think any customer with sense would rather just jailbreak their phone than pay an extra £15/month for a service they are already paying for...Any reaso...

14 day return Policy

I bought a Samsung Galaxy Mini on Saturday which had to be returned yesterday due to a fault with the model, I was unable to purchase the same phone as the whole batch was faulty. I was talked into exchanging it for a Samsung Wave 525, however when g...

Signal Booster

Does anyone know if 02 have signal boosters like Vodafone do, to provide a local cell for improved reception?

Glastonbury - No Service Why do we suffer every year?

Hi, I'm in the BA4 postcode and my phone as does the other 10 phoines in the office and around has full signal but you can;t use the phone. The reason? Glastonbury festival - every year O2 do "something" which screws the signal up locally - Please ge...

TERRIBLE SERVICE.

I have an iphone 3gs and have been on o2 for over a year. occasionally, especially during bad weather, i lose signal altogether. usually lasting overnight every 3 months on average.however, since about Friday 17th June 2011, in the po9 area, there ha...

Anyone know where to buy Internationa Calling Card

As in subjectAnyone know where to buy newly released o2 Calling Card apart from o2 shop??It say that loads of retailers got them but couldnt find it in tesco or asda. Help please:)

the lack of help by the ppl that are supposed to help

is it just me that pushed from pillar to post gets fobbed off.over the last few months i have been complaining about the service i am getting.and even though going through the proper channels. the lack of in formation, no information, ppl not ringing...

Clone SIM

I have a contract SIM which I'd like to use with two phones (never at the same time - when one phone is on, the other will be off). Is there any way I can clone the SIM I have to work in a different phone without having to swap the SIM and take the b...

Block numbers

I have been receiving unwanted phone calls, please tell me how to block a number. I have a Nokia 6300