General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Telefonica Spanish SIM in UK phone

I'm about to go to Spain for 3 months and would like to use my UK iPhone there, but use a Spanish SIM. As O2 is part of Telefonica does anyone know if my UK phone will work with a Spanish SIM or do I need to get it unlocked?

Recieving Calls and Text's Regarding Debt Advertising

To start... the phone that i have is in my mums account name. and i obviously dont have the same name as my mum.(I wasn't old enough to start my own account (I am now by the way) - Awaiting contract end. Who has my phone number?(alot of people i will...

sneaky text message charges whilst roaming

I have just sat down and finally managed to work out why each time I go abroad, I seem to get charged for more than double the amount of text messages I actually send....Although I queried this with O2 when I got my last bill for whilst I was away, t...

"Age Verify"....I mean c'mon ???!!!

I just tried to access a website with adult content and i got the message that i can't less i verify my age. I thought in order to get a contract from 02 you need to be over 18 anyways. This is so sad that i have to phone o2 to get permission from o2...

no service

I lost service about 4pm and after switching off 3 or four times I checked the 02 website to see if any notices about faults. When I didnt see anything obviously there, I contacted my sister who lives just a mile away and her o2 service is working. I...

The Great Big "I'm happy with O2" thread.

Wee experiment time. For a bit of balance, Who here is happy to be an O2 customer and doesn't think they suck? Post your thoughts below!

GHOST MESSAGES

CAN ANYBODY TELL ME WHY I AM CONTINUALLY RECEIVING A MESSAGE ON MY PHONE WHICH SAYS "CHECK OPERATOR MESSAGES" AND WHEN I LOOK ON MY PHONE ON THE WEB IT SAYS "NO NEW MESSAGES".ALSO ANY IDEA WHEN WE WILL GET A DECENT SIGNAL IN CRANTOCK

Report your queuing experiences here.

Hi. I thought i'd start a thread so those queuing at silly o' clock in the morning can chat. I'll be here about 5am Tell us your highs, your lows and everything in between. If you can, some pics would be great too!

International texting problems

Hi allI've got a slightly strange problem. Two people in the States are trying to get in touch with me. One (who is on T-Mobile) can't call or text. When she calls, she gets a busy signal (which I definitely wasn't and had signal). When sends texts, ...

O2 Edge Network

Hi guys, Quick question. I was always led to believe that the Edge network was faster than the 2G network. However each time my iPhone 4S switches to Edge (E) the connection is so slow that not even an iMessage can send. I have reset network settings...