General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

No Signal

Hey O2 when you going to get the network up and running, after all the fan faire about being the Olympic mobile network have you crashed the network? Also are you going to reimburse your customers for loss of signal? Also your status checker for N21 ...

Missed delivery - compensation?

Ugh. I know the forums are full of "no service" threads atm, but I can't find anything that relates to my situation. I'm staying at home today waiting for a delivery. As I live in a Tower block and the intercom isn't working, I'm expecting the delive...

Even after 8.00am message - 2G is not fixed.

Hi all, Just to confirm, contrary to O2's 8.00am status update that 2G has returned this is not correct. I have no signal return. I have rebooted phone, turned off 3G and rebooted but no luck. The phone still can't register to the network. Just in ca...

O2 network gone down?

Has anybody else got this issue? When will it be back??

Network Down

Network down sine 1.30 pm in Cannock O2 full of excuses no answer to when network going to be up !!!!

SOME TRICKS TO OVERCOME THE CRASH

Some tricks i found for using the phone during this crash: For using the phone (call, recieve calls) : Put 3G in OFF (settings-general-network). Then your O2 signal will appear. For using 3G: Put 3G in ON (settings-general-network). BUT your phone (c...

PLEASE READ BEFORE POSTING NEW NO SERVICE MESSAGES

O2 have a major outage. NEW source of info http://blog.o2.co.uk/home/network-updates/ The service status page here http://status.o2.co.uk when working has the information. If you check your location it will more than likley say everything is working ...

No service- missed telephone interview for job

I was supposed to have a telephone interview with debenhams at half 2 today on my lunchbreak because the service was down it meant that they could not get through to me. Thanx O2 for going down and leaving me with a me with a missed opportunity. When...

Resolved! Join In O2

Anybody else use Join In O2. I use it and seem unable to logon to the site. This did happen once before, but this time I have reset my password and, still using the new one comes back with error msg..User with specified credentials was not found.Yet ...

No service - Stafford 12 july

No service ST17. Stafford 07:44 12 July 2012. No notice on website in fact says system working no problems for this post code. On line help just tells me to go to customer service to get the bar lift off my phone. But I can't make a call! Come on O2 ...