General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Google maps / route planner data

Hi. I've recently started to use google maps as a route finder on my iPhone 4s. On average for a 1 hour each way journey how much data will this use? Many thanks

Resolved! online payment link disruption?

Hi everyone, I'm just wondering if anyone else is experiencing problems with the o2 online payment link? I've been trying since yesterday to use the link but I'm being diverted to an 'error' page. Their phone helpline is constantly engaged and the on...

O2 Coverage is a joke and not a very funny one at that!

So according to your coverage checker,Live results for B93 0BW, Solihull, SolihullOur network is currently working fineIf we're doing work on the phone masts near you we'll tell you about it here.Updated 15:00 (refreshed hourly). Recent faults might ...

Today's Q&A

Hi guysI bet you were expecting this Feedback on today's session, please! Anything and everything - what was good, what wasn't so good, your suggestions to make them even better.Looking forward to your thoughts!

O2 NOT COMPETATIVE

I was in the O2 (Blackburn store) to check out the new LG G2 and noticed the cost of the phone to buy out right was £599.99. Three are selling the LG G2 for £399.99. admittedly with their sim, but the point is i could get that unlocked at minimal cos...

Disgusting customer services

I have now tried on 10 separate occasions to get through to close my account and move my number over. This has been at diferent times everyday for the past 5 days. On one of the occasions, I did get through I was promised I would get a call back and ...

Community Highlights

Hi guys, Below are some recent highlights from around the community. It's been a while since I posted the last one and there has been a lot of news since then, so take a look at some of the below discussions if you haven't yet TU Go news..... The com...

Falsifying a contacts document to sign you in a 02 contract for three years

Good Morning With reference to the reply to this letter and the information and advice we have received from Trading Standards, we will not be renewing any land lines, fax lines, Internet or Mobile contract once all have elapsed. This will be removed...

What would you call 'kudos'? Opinions please

Hi guys, As most of you are aware, we use the "kudos" feature to say thanks or to show that you agree with someone else's post. We think this feature is very useful for the community, but we understand that some of you really don't like the word "kud...

Resolved! Very unhappy and paying for a contract i cant use.

Where to start with O2. Well, after abandoning three due to abysmal technical support provided by call centres who clearly had no idea what mobile phone support involved, i was pleasantly surprised at first when O2 were rather on my side when it came...