General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Resolved! Is there a limit to the number of phones I can unlock via O2?

I have a bit of a phone buying habit, I have an iPhone 5s and a Samsung galaxy s4 mini I'd like to unlock. This isn't to sell on or for profit, it's simply so I can also use my EE payg sim in the phones.I have a contract with o2,and used it to unlock...

The future of BlackBerry on O2

This is a question possibly for the moderators like Toby and Chiara, but I'd like to bring up O2's lack of BlackBerry models on sale.With only the Q5 and Q10 available now, and despite the Z10 and Z30 being available to stock (I got my Z10 from O2 la...

Resolved! try the tech?

Who is it that you ask about try the tech? Because Marina isn't getting back in touch at all?

Quoting from a third party source

I presume if I want to quote a paragraph from say Wikipedia then I need to use HTML code......or is there a "Quotes" icon hiding somewhere ?

Community device reviews: How do you approach and read them?

Good afternoon everyone and a happy Friday to you all! One of the greatest aspects of this community is the quality and variation of reviews you create for devices; Either that you have recently purchased, or as part of Try the Tech. They come in all...

New legislation on nuisance phone calls and texts

http://www.decisionmarketing.co.uk/news/nuisance-calls-law-in-place-by-june At last it would seem that action is being taken and the threshold is being reduced when the company can be fined. New legislation could be in place by June 2015 Until now it...

Resolved! Microphone Problems

I can hear when people call me but they can't hear me, like wise I call people and I can hear them but they can't hear me!!! Help!!

Resolved! Phone

Hello!I've just ordered a phone and wanted to login to my O2 account to see when it will be dispatched etc however it is asking for my O2 mobile number which I obviously don't have yet - what can I do?

Would Do U Like About O2

Hello everyone..hope all is good and well...just thought i would ask everyone in this community what do u like about O2 and if we all could share it and i will start off 1st...- Customer Services- My Network App- TuGo app when it works- 2g signal is ...

4g in Peterborough

Hi guys just thought I let people know that today I've been getting 4g on and off in Peterborough