General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! WiFi app never sends text with code?

More info (Highlight to read)More info (Highlight to read)Has anyone had problems getting their code for the WiFi app from O2. I requested a reg code 5 times over a 24 hour period and still have had no response. I have got full bars on my phone both ...

Device Trial

Where do I go? As I would like too try a new phone? Kind regards Mr Mason

Resolved! Spoiler tag

For the uninititated (or put another way, For ME) - how is a spoiler tag inserted in a message, please?Also, how does one insert a link to (a) a different thread , and (b) to another message within the same thread?I know I ought to know but fact is I...

Resolved! How do I disable ballance notification after sending text

Hi how I turn off the ballance notification after every text sent

Resolved! Question About Your O2 Numbers Bolt

Hello,I've just recently joined o2 an have a question regarding the o2 bolts.Can someone please tell me if I add the your o2 numbers bolt - 1000 texts/minutes on my phone will it be added instantly? Ive added the o2 numbers bolt a few days ago at 10p...

Resolved! A MAST NEAR YOU ISN'T WORKING

My daughter lives less than 4 miles away from me but it may as well be the other side of the moon. For more than a week now the O2 Live Status Check shows the following for her Postcode:-Live results for BT27 x??, County Down Sorry a phone mast close...

delivery reports

do o2 do delivery reports when sending a text message to let you know the other person received it :robotmad: please help its driving me crazy

Resolved! Don't try and Change Payment Dates!!!

Goodness me. I'm a pay monthly customer for 18 months. Last month when I received my bill I needed to change my payment date and rang 202, gave them the new date, which in fact, was only 8 days later and was told all was well. The existing bill was o...

Resolved! Text message more info

Hi I am trying to get more data as to when a text message was sent time and date but my bill just shows the text in blocks of numbers and how many time not time they were sent and dateWhat i need is similar to call record with time /date /durationAny...

Resolved! How do i access my private message

HiI received an e-mail saying I have a private message on this forum.It says to read it there will be a flashing icon on the top right of the page. I have to click on this but I cannot find this icon.Can anyone help