General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! sim card replacement

can anyone tell me if i go ito an o2 shop can i get a new sim card straight away? thanks

Resolved! my order

Hi I placed a order yesterday and I had a email saying my order will cone today but I haven't herd anything else since it still says processing your order can some help me with what going on pls

Resolved! Transferring number to another sim PAYG

When swapping old number to another sim, which is still active, will your tarriff of £10 top up swap over too or will it be the tarriff that is on the sim of £15 top up. Thanks

Resolved! MY-O2.com Is A scam?

I received two text messages within 32 minutes tonight which were suppose to be from o2, (Which I cannot reply) one text subject were "Billing" and the second text subject were "MyO2" which read Hi Baza, We're having troubles verifying your account d...

Ooh free gig of data a month for 3 months...

Hah who'd a thunk it. Popped into 'my perks' and O2 offered me a free gig of data a month for 3 months. I clicked 'sounds good' and bam, it was added.Nice one O2, thanks for the freebie!

Resolved! NxtNation?????? Most ExtremeTV???

Just received a text 'Thank you for subscribing to MOSTEXTREMETV for £4.50 per week until you text STOP to 64055 or phone 0118 324 4333.'I didn't subscribe !!! Looked at my O2 bill. Just seen a £4.50 charge for NxtNation. Didn't order that either. An...

iOS vs Android - let the battle commence!

So....... I don't come here often. But when I do, most know I'm a die hard iOS fanboy.However, I did something strange yesterday and ordered the OnePlus 3T. From O2 naturally.Here's the plan. I have 14 days to decide whether to keep the OnePlus 3T or...

touch screen doesnt work

my touch screen doesnt work anymore and i need the code to back up my data on my phone but cant get in to see my code u have sent me.. how do i get round this??

Resolved! laptop volume (sound) control ?

I have an Acer Aspire 5750 laptop ... usually when I'm using the iPlayer I'd like sound / volume to be higher ... but ... I don't know how to do thisI'd be grateful for any help, thank you

Reward Nominations for December 2016

Hi everyone, It's time to nominate the final reward for 2016. We had a fantastic year of really good content from the O2 community so please let me know any reviews, guides or posts that you feel has been especially great in December. Novembers rewar...