Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Totally regretting coming over to O2. I took out a contract with them for a J5 2016 dual SIM a few months a back.1st phone come with a crack in the screen, no problem O2 replacement next day.Next day new phone all good but not dual SIM so call them t...
Why are o2 so expensive to upgrade with I can upgrade to a Samsung s8 for no up front cost and £44 per month,o2 want £9.99 up front then £51per month
Dear O2, being a customer of yours for many years and after giving you thousands of pounds over that period please do not ignore this post. There is nothing offensive in this post, it doesn't name any individuals, it doesn't break any forum rules or ...
Morning all.Bit of a rant, but felt the need to get it off my chest.Last week I paid off my device plan and decided to take out a new iPhone X contract. I saw that O2 had an offer for free screen replacement and a yearly upgrade. The advertising just...
seriously fed up with O2. I changed my address on the account last year, so this weekend order a new handset and they send it to my previous address even after I highlighted the new address So after contacting support who basically called me a liar I...
02 is an excellent network.my scenario was my old chip snapped into two so I bought a new sim and i find it a hassle to change numbers as you have to inform everyone so I rang 02 and they picked up within 2 minutes you don’t even have to wait for lon...
Hi, I have just reviewed my pay monthly charge on O2 and believe a charge for 64 quid for a 56 minute call to germany, when I am on a zero rated tariff for calls made from europe to here, surely is illegal under european law, as we are still members ...
As we all know O2 has taken upon themselves to discontinue international favourites and TUgo add ons. They sent a text some time ago saying international favourites will end but will work until end of November.2 days ago my add on stopped working. I ...
I reported to o2 about 3 weeks ago that I had been a victim of fraud and was told that once my account had been passed onto a investigations officer that someone would give me a call to go into more details in relation to this but unfortunately no on...
I tried to use data while visiting the States 3 weeks ago, but there was almost zero data. With O2 Travel on and data roaming switched on in my device settings menu, I expected to be able to use my mobile apps and surf the Internet while in the US, b...
