Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi everyone, It's time to nominate the final reward for 2016. We had a fantastic year of really good content from the O2 community so please let me know any reviews, guides or posts that you feel has been especially great in December. Novembers rewar...
So, been considering this for a while now and I think, the time is probably right where I can attempt this.The experiment sounds very easy, and by rights it should be a breeze but a few hurdles will almost definitely crop up.The challenge is thus:Onl...
I've just received a text today from BILLING and it looked convincing. It addressed me by my Christian name and said the following :"Hey T***,We're having issues verifying your account details.To avoid your services being terminated, please click bel...
Over the past month or so I have been getting terrible signal and mobile data issues. Where ever I am weather it be in the middle of the countryside or the centre of s large city which would normally provide good signal/4G, it is appearing that I hav...
As a technophobe with Dyslexia I find trying to find out something as simple as getting my phone unlocked or upgraging immencely frustrating. I seem to go round in circles from link to link, and even when I find a link called "prefer to pick up the p...
Hello, I want to ask whats your contact number because I need to call O2 because of my contract. Thank you.
Live chat come in for a lot of negative feedback so thought I would redress the balance a little today.I wanted to upgrade my sim only contract whilst the sale is on. I could have waited. I didn't want... to as the 'half price for 6 months' was too t...
I have two mobile phones. One of which is used regularly and an O2 PAYG, which is used as an emergency backup. The latter's credit was topped up on 18th May 2016 but has not been used since. I noticed today I had no service and logged into my O2 acco...
I applied for a new contract with o2 on 20.12.16 which was aceppted and was willing to wait the few weeks for my phone to be delivered ( 20th Jan 2017 ) the upfront cost of £19 was taken from my account a few days later. I called customer services ju...
Nov 2014 I got this message:O2 UK: Great news, your 4G service is ready. Just a few final steps before you get started: make sure your 4G sim is in your 4G phone. Switch your phone off then back on again. When you're in a 4G area, you'll see the 4G s...
