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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Being overcharged??

I've been with o2 for over 4 years now and have been paying line rental only for over a year on 5gb plan paying over £25 a month. I have just tried to increase my data usage and been told the next tariff increase would be £40!!!! For another 3gb but ...

Anonymous by Not applicable
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Resolved! Stop update letter of default

I have cancelled and finishh my contract on time 02 can u stop sending letters that i have overdue bills to pay, where i have oo.oo to pay pls this is annoying

Anonymous by Not applicable
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Cusomer service in Windsor

Hello all,I just wanted to share my poor experience at Windsor O2 shop on 27.01.17.I have come in to switch to O2 from another provider, therefore I was asked the necessay information as normal.What I found outrageous, that they refused to sign me up...

Anonymous by Not applicable
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Resolved! O2 Open

I have just found out that my employer offers 'Mobile phone discounts and deals', one of which is "O2 Open" that enables members of staff who are O2 custmers to get 30% off "O2 Refresh Airtime Plans". For themselves and five other friends & family me...

PaulKing by Level 1: Joiner
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OnePlus Bullet In-Ear Headphones V2 Review

OnePlus Bullet Headphones Version 2 – Review Well, what can one say about a set of cheapish headphones... well surprisingly rather a lot. Look & Feel The OnePlus Bullets V2 comes in a snazzy looking, premium feeling package. They are made of brushed ...

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Curr946 by Level 26: Upbeat
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Can't track my replacement order

I was told I'd get a replacement for a mobile phone sent to me supposedly in December which I never reciecved (uk mail gave a pathetic exscuse)I'm ment to be getting a replacement but I cannot track it anywhere not on my o2 not anywhere. Chat is usel...

Anonymous by Not applicable
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  • 3 replies
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Resolved! The Upgrade Dilema

So my wife needed to upgrade as her old 16gb 5s was full, slow and generally playing up, so I went online to look at the options.I noticed I could upgrade to a "Like New" 64gb 6 for £1 a month less than am paying now, same tariff etc so it was a no b...

MI5 by Level 94: Supreme
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  • 18 replies
  • 4 kudos