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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Charge to Mobile

So I used to have subscriptions via charge to mobile PSN and Google... All of a sudden stopped working .. Playstation and Google confirm no issues their side .... CS have upped limits and removed all limits but to no avail any help would be much appr...

cookie policy pop up jams website up

the incessant cookie policy popup that happens on every page just jams the site up making it impossible to actually select anything on screen... so much for trying to upgrade my kids sims... and yes, i click on allow cookies, but nothing happens... o...

Blocked For Fraud?

Hi all, Curious to see if anyone else has had any experience like this with O2: My wife chose to upgrade her phone yesterday via the my o2 app. Text received this morning from dpd to say its on its way today. Next we have a missed call then a message...

Blue Monday reward

Hi,I won a £20 giftcard for pizza express on blue Monday in 02 priority yesterday 5th May 2025 but I haven't received a email confirmation and I haven't received my giftcard, I spoke to customer service live message and I was told to message on this ...

My data and outgoing calls have been turned off due to the payment issue (see topic from last week)

Above. I had an official email from O2 about an hour ago telling me that due to the "payment issue" on my account (which was actually paid off 5 actual days ago) my data's been turned off and ALL outgoing calls have been redirected to the payment cen...

Anonymous by Not applicable
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RIP - Skype

I believe that today ends about a quarter of a century of this most useful app :- Skype shutting down: Your memories as Microsoft shuts down the video calling service - BBC Newshttps://www.bbc.co.uk/news/articles/cp913ze3k9jo

Oxonian by Level 41: Prodigal
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Wow won on on Priority

Wow, in all the years of doing a competition or prize draw, I finally won something on the new Blue Monday thing, and got a free £2 greggs voucher.. The prize was a £20 gift card for Pizza Express.. Woohoo....

madasaf1sh by Level 79: Lord of the Boards
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Samsung S23fe wifi problem solved

I think I have solved or rather worked around the problem with the wifi dropping out when on my home network. This has been happening multiple times a day since I got the phone last year and no amount of resets and fiddling cured it, until now....I l...

Aubster by Level 1: Joiner
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  • 3 replies
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02 customer services

Does any one have a problem with the crap customer services that 02 supplyI have phoned them 6 times to sort out a payment problem on my account that 02 caused but keep getting through to customer services and they say they have fixed the problem and...

Steph1960 by Level 1: Joiner
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  • 1 replies
  • 0 kudos