02 data coverage in Bath is useless

[BSW7]

Data coverage in Bath is so bad I'm going to change provider

[Enlli]

Guide: How can I sort out my network issues? 

Guide: Cancelling Your Contract 

[Oxonian]

@BSW7 

Can I suggest that you get PAYG SIMs for the other major providers and check that they are actually an improvement ? 

In historical locations such as Bath, getting permission to install the necessary infrastructure can be an issue for mobile network operators.   

[SKPrice]

I was there this weekend and it was terrible. 
Also all WiFi was awful also. So completely unconnected all weekend. 🤦‍♀️

[Enlli]

Do you mean mobile data or WiFi they are two different things from different sources.

[Oxonian]

@SKPrice 

O2 and some other networks are unreliable in Bath, maybe because of planning issues when it comes to erecting infrastructure and the like ? 

I am not sure if your are still in Bath, but if you are, checking these guides might be constructive :-

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Downloading and using the "My Network App" can be a constructive way of bringing network issues to O2's attention. 👍 

[japitts]

I know Bath well, it's an historic city and I suspect the central area is challenging from a planning perspective. I've seen complaints of poor data performance in particular areas over a long period of time, and O2 has been a common theme.

All that said, I know other networks do perform well in the same areas - advice to test a PAYG SIM from multiple operators is always wise, before choosing which suits your requirements.

[Bambino]

@BSW7, @SKPrice 

Cancelling your contract - An updated guide - O2 Community

[SKPrice]

Both sadly

[Trevorcat]

I am also going to change as soon as my contract nears the end. Can’t use the internet,send messages or receive calls in Bath. My phone is dead in Bath.Ridiculous.