on 11-12-2007 12:25
on 11-12-2007 12:25
on 24-02-2008 19:25
on 24-02-2008 19:25
on 25-02-2008 08:17
on 25-02-2008 08:17
on 25-02-2008 10:27 - last edited on 20-06-2012 09:29 by Admin
on 26-03-2008 01:45
on 26-03-2008 01:45
on 26-03-2008 10:38 - last edited on 20-06-2012 09:29 by Admin
on 09-09-2008 15:50
on 09-09-2008 15:50
on 09-09-2008 17:31
Just spent a wasted half hour or so on the phone to customer service who place the entire blame for my inflated email costs abroad on me. Yes. It's all my fault. I should have called o2 to say that I'm going away. I should have read the entire o2 website in detail before going. I should know how many megabytes an average email contains. I should know how to see in my mobile settings how much i've used etc etc
Daylight robbery.
Locked into an 18 month contract.
I checked my emails, text only, maybe half a dozen times, and the charges are like £90 just for that bit. Add on all the other stuff.
My friend got a £900 bill from o2 for the iphone for her month in France and they refunded it.
But me, I was careful. I turned off roaming. Sometimes it switched itself back on. I didn't even know that looking at your emails thru wifi means that you don't get charged.
So I didn't get it refunded.
I've emailed complaintreviewservice.
Are they any better?
A Mac devotee for 15 years, I'm disgusted. Not only that I paid through the nose for the phone and the contract but that they are ripping me off as well.
marmite lover
on 09-09-2008 17:34
on 09-09-2008 17:34
on 09-09-2008 17:43
on 09-09-2008 17:46