General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Appauling customer service with O2 insure

After submiting my claim with O2 insure (marsh) because my phone was damaged my claim was rejected as I hadnt had my sim card in my handset for over 14 days. I explained that my phone charger had broke for my Nokia N82 which was why I was using a dif...

O2 Joggler, tips, tricks and reports.

I've had my Joggler for 3 days now and have been tinkering with it myself, and as moderators browse this board, I guess this could be an "official" thread for reporting any flaws and possibly demanding features!!! Tips:* When on the clock screen, if ...

silver o2 surprises

i think the silver surprises are terrible my last 2 days free calls to other o2 people don't know any . maybe time to change me thinks .

When is an order not an order?

When they take money from you for the phone that is definitely in stock, say next day delivery, and then leave you dangling.I paid £84 to come out of my current contract early and a further £175.19 for the 32gb 3gs. That was 3 days ago. Today, having...

no signal strength in SW London?

All afternoon, I have been getting between half a bar and no signal strength on my iPhone. My girlfirend is getting the same on hers. Anyone else in the Wimbledon area getting the same problems?O2 signal strength has never been very good (Vodaphone w...

o2 numbers

HiJust wanted to know if there was a quick way (quicker than contacting my friends/family )of identifying which of my contacts is also with o2? How can I identify from my contact's numbers.Thanks,Oatesy.

my blue book

for some reason when i log into the o2 website, i would love to use the my bluebook but wont let me log in, ses my page is private, why is this?? ses its private, but its MY page... grrrr, i'm accepting the terms and conditions grrrsomeone help!!!!xx

O2 Loosing iPhone exclusivity

I note that the Palm Pre launch has been brought forward which is very interesting as it coincides with the rumoured date that the Apple iPhone exclusive contract end with O2.I have to say after the shabby way O2 have treated my wife (O2 customer for...

O2 online texts....how many should I really get?!

I am confuzzled! I have (finally....thanks for all your non help, o2 customer services!) eventually had my password changed as I lost the original one and can now log in to my o2 again. I wanted to make use of my free online texts, as I ran out of my...

Yet another o2 trial

http://getsatisfaction.com/o2/topics/ye ... r_o2_trialIs a link to another place to comment. Where o2 do read and comment.But why do o2 keep doing these trials when the end user Still has not got a good service from the current system.http://www.thin...