General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

camera zoom on iphone???

cn anyone tell me if you can zoom in with the camera. dont know if i am just missing something or it is not an available function.thank you in advance for any help....x

data protection breach

My girlfriend went into an o2 shop and got served by the manager for a new sim etc... the manager soon began to txt her and also send flowers to her home address, these details he got off the system. the nature of these txts are to the effect of ull ...

Problems with Reception

Who can I speak to at O2 to find out why the signal in my area is unusable, when the coverage maps show it to be good for voice, sms, mms.....

Will O2 provide an NCK for free?

I lost my phone but have been a long term customer with o2 for about 8 years now (pay and go).I have already got a replacement SIM and phone but the phone is an old Sony Ericsson which was bought on Orange by my sister a few years ago.I don't want to...

purchased new and sealed iphone 3g 8GB from ebay ,need advic

Hi,I am new here so go easy on me,i have always wanted an iphone,but could not afford the price when they came out at first,so a few days ago i seen for sale on ebay a brand new in box,never opened iphone 3G 8Gb,seller says it came from the business ...

Windows 7

Hi, I am getting a new laptop with W7 installed , i have a O2 Broadband usb dongle , can anyone please tell me if this is compatible with W7. Regards - Mick

Non-Return from O2 after repair

Does everyone know that O2 now use Royal Mail to deliver the phones that have been repaired back to the customers??With no tracking number, no reference to whom it was collected by (other than the worker for Royal Mail) & no way to find out where you...

Could not activate cellular data network...

Anyone else getting this message? I've had it all day, I've tried restoring settings et on my phone but nothing :robotsad:

call history to particular number

my daughter needs to trace her call history to one particular number ('security' in her halls of residence). O2 wants £10 to do this (which i don't mind) but it's going to take them 40 days to come up with the info. is there any other way of doing th...

Not good ustomercare

I phoned O2 customer care regarding the lack of signal on my Iphone 3G, whilst at work 8am-6pm I cant make/receive calls/texts, they checked the local area where I work (Central London, SW1P ***) and told me that there was no works being carried out ...