Re: Web site so slow

Anonymous · ‎18-10-2016

Why is the web site so slow. Each month I spend an average of 11 minutes just accessing our invoice this is the time taken from start to finish. If I had to do this for all our business invoices I would go mad.

Cleoriff · ‎18-10-2016

@Anonymous I actually don't find the website slow. It's the navigating round the bill section that I find time consuming...

Veritas Numquam Perit

MI5 · ‎18-10-2016

What browser are you using?
I find Chrome is much quicker than IE for the O2 website.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎18-10-2016

I use FF or Chrome without problems at all...

Veritas Numquam Perit

MI5 · ‎18-10-2016

IE was always slow which was why I switched ages ago.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-10-2016

I use both FF and Chrome and it is definitely slow here both on mobile and laptop even with good WiFi or 4G. I have mentioned it before but was assured it was just me..

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎18-10-2016

Is this a business or consumer bill login ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎18-10-2016

I use Chrome have a great signal strength, It takes 1.40 mins for the O2 logo to upload !!

Martin-O2 · ‎18-10-2016

Welcome to the forum @Anonymous! I'm not aware of any major issues with the O2 site. Are you accessing from the UK and is this the only site you have problems with?

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adamtemp64 · ‎18-10-2016

Sounds like at that time delay to be myo2 business JavaScript loading and not the my o2 consumer site

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services