Re: Warning ...Check your My O2! - Page 11

Cleoriff · ‎24-05-2016

This has been mentioned in another thread but deserves a section of its own I think. @MI5 and myself have noticed a changed to Contact Preferences. Initially I had opted out of Marketing info....today we noticed there is a new layout for the page and suddenly mine have been turned on...Advise everyone to check. Mine looks like this...(or did as I have now turned off everything except Priority) @Toby is currently checking when these changes took place..

Veritas Numquam Perit

MI5 · ‎25-05-2016

Same - i just unticked all of them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie · ‎25-05-2016

Initially mine was set to email only but since this fiasco started, all were ticked. Sorted yesterday!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎25-05-2016

Will we get an update on this issue ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Beenherebefore · ‎25-05-2016

"My life is a facsimile of a sham"

adamtemp64 · ‎25-05-2016

I have also asked on twitter

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎25-05-2016

As it's been well over 24 hours since we first reported it I would have expected something by now.
I'm still get spam calls - if O2 cares ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎25-05-2016

I've had 2 calls today, both about accidents from different numbers to the previously blocked numbers. Come on O2, we need some sort of response please.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Beenherebefore · ‎25-05-2016

@MI5 wrote:
As it's been well over 24 hours since we first reported it I would have expected something by now.
I'm still get spam calls - if O2 cares ?

More or less 36 hours now.....

"My life is a facsimile of a sham"

Martin-O2 · ‎25-05-2016

Hi guys,

Apologies for the last of updates but this issue is still being investigated. We will update this thread as soon as there in any new information but obviously I want to make sure I have all the facts before I do so.

A small bit of news however. I can confirm that O2 will not pass on your contact information to any PPI, accident clams companies or any similar 3rd parties. The only calls you will receive as a result of having your 3'rd party marketing preferences on will be related to O2 products and services.

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MI5 · ‎25-05-2016

@Beenherebefore wrote:
@MI5 wrote:
As it's been well over 24 hours since we first reported it I would have expected something by now.
I'm still get spam calls - if O2 cares ?

More or less 36 hours now.....

I think I might just fill out a load of forms online and use Ronan's phone number.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.