Discussions & Feedback
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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 89 replies
  • 0 kudos

network coverage

i am a lorry driver and i work all over the uk, i have a samsung s4 mini 4g phone and the data coverage i can get is absouloutely rubbish and i can not even get a signal at times, i therefore feel that i am paying for a service that i am not getting ...

Anonymous by Not applicable
  • 8 replies
  • 1 kudos

Resolved! data roaming

When travelling to Australia, I switch off data roaming and all cellular data, to prohibit charges. Is there anything else I need to do? I still get mail etc using the wifi wherever I stay.

Anonymous by Not applicable
  • 11 replies
  • 0 kudos

Resolved! Has sony dropped another clanger...

Take a look in play store at "tv sideview " by sony...What is that???3 sides with no bezels at all?Thicker to accommodate new sensor and heat issues?What is it?

viridis by Level 56: Guvnor
  • 18 replies
  • 1 kudos

Beats me!


anticpated by Level 29: Intuitive
  • 3 replies
  • 0 kudos

Crap O2 email

what the hell is up with O2 email? I've just spent some time composing a rather long email to a friend and as soon as send is pressed, up pops an error message. The mail is lost and I've wasted all that time. Not the first time this has happened. I s...

Anonymous by Not applicable
  • 9 replies
  • 0 kudos

Terrible service

Called to unlock my phone on 16 March. Got PAC and told 7 working days to unlock ie.25 Mar at latest. I would receive e-mail when unlocked. By 27 Mar phone still not unlocked.Did a text chat twice (a very un helpful and slow system especially when th...

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

When 3 take over o2

Hi all.just having a beer after work in the beer garden and got to wondering when 3 take over o2 how do they "unlock " your mobile phone so it can receive the 3 signal?do they change the signal code somehow so your phone knows?BT will do the same wit...

Anonymous by Not applicable
  • 20 replies
  • 0 kudos

Resolved! 4 G

Does any one know where o2 are currentley upgrading to 4g or have they stop now thier sell out to 3

Anonymous by Not applicable
  • 12 replies
  • 0 kudos