Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi, Basically, I decided to upgrade early on my contract. I got through the 'Delivery', 'Payment', 'Agreement' parts of the upgrade process, before I got to the 'Review' section and then decided to not bother upgrading just because I changed my mind....
I've been trying to get my phone number transferred to my new phone for 6 days now, and each time I try O2 promise me it''' be "done in 24hrs" or "by the morning" - but nothig happens - no change and no contact from O2 to tell me why or when. I had a...
Hi, i am living in Lanzarote, i lost my phone & although i have paid insurance since 2004, 02 say it is'nt covered because i did'nt inform them i changed handsets 2 years ago. So i want to leave 02, i don't have an english phone, & it would cost a fo...
Your agents Quadrangle asked me as an O2 customer to fill in a survey and I agreed.Then you asked me who my main provider is and I said 3.So you terminated the survey.This time last year I had several O2 phones on various contracts and tariffs. I now...
Just in case anyone was interested, here is the list of devices that WILL receive Android Nougat:#Sony Xperia Z3+Sony Xperia Z4 Tablet,Sony Xperia Z5,Sony Xperia Z5 Compact,Sony Xperia Z5 Premium,# Sony Xperia X, #Sony Xperia XA, Sony Xperia XA Ultra...
Hi all, I bought tickets for the ed Sheeran gig in may and paid extra to have them posted and signed for. Bit concerned as I still havent received the tickets, does anyone know if they post nearer the date or should I be contacting someone to find ou...
O2 has the worst customer service of all the phone providers ! Just called to upgrade....30 mins wait....go online to check options " sorry page not available"....******e service from a ******e company.I call Tesco if I have a query re my son's mobil...
Just wanted to know wen my contact ends and I want to carry it on does it go on to monthly basis
I like o2 chat and it usually works well for me, and quickly - but I am not appreciating the unprofessional personal questions and comments. "oh that is a lovely name" "oh and how is your day going so far"
I've just had this email arrive in my inbox. Is it actually a real survey on behalf of O2 @Toby? Obvs I've not clicked on anything lol!
