Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I use a pay n Go sim so I don't lose my credit if I hadn't used it each month. My phone is also only used in an Emergancy
Any plans for O2 to offer this level of interaction with Google Assistant? Try saying "OK Google talk to Vodafone" if you have Google Assistant on your android phone! Anything like this in the pipeline from O2, @Marjo or @EmilieT ?
I have 12GB plan. My billing cycle is restarted on every 1st of the month. I started using data from 2nd September. (I’m not using heavy dat this time. Since even it showed i have finished my data only in 15days in last billing cycle!) this time o2 w...
I have not had a mobile signal since before 7th July. It's fortunate for O2 that I've got a computer and get my broadband and landline from BT. Consequently, I have to use the WiFi provided by BT. I still pay for my mobile minutes to O2 though. How's...
ive lived in Ryde now 18 months,just before xmas 2017,i upgraded my phone everything fine.since June ive been dogged by poor reception ,and a mysterious gurgling voice which everybody says i sound like.tried everything in the book to solve it,even a ...
How can O2 be this inept, my phone was barred on the 30th then they themselves unbarred it on the 3rd resulting in my insurer not approving my claim. Yet I've just spoken to 6 O2 agents who have all confirmed its barred still UNTIL the 7th one who sa...
My 4G is so slow and sometimes doesn't work, today I can't go online, couldn't buy my travel tickets or anything. Really frustrating
Hello all. Recently I have noticed my 4G data speed in the Centre of Preston and my work address has dropped considerably. Last speed check I had 0.4mb/s download and 1.05mb/s upload. This has been in several locations. I have been getting error mess...
Thanks very much to Anthony from the Glasgow, Buchanan Street 02 store. Helped upgrade my phone, as well as order me the one I want as it wasn’t in stock. Made the whole experience very easy and a really nice guy to deal with. Excellent customer serv...
1 hour 12 minutes I’m waiting for costumers service to pick up phone , I try live chat didn’t solve my problem , after 14 years time to change to another network ! Shocking service from o2
