General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Can I still use 3G on my phone?

I've a Samsung Galaxy S3 (not a 4G device) and have just upgraded my contract. My tariff includes 4G, but 3G isn't mentioned. Can I still use 3G on my non-4G phone? Thanks.

here's some feedback you wont like

you block all my attempts to pay my bill for the last 3 weeks and today on my birthday you empty by bank account DONT EXSPECT ANY MORE PAYMENTS FROM ME NOW

Resolved! why is the 3G network so poor in some areas

when will the 3G network inprove indoors aswell as outdoors and sometimes it will drop my call but it says our network is working fine

O2 mobile fails to connect at London Underground stations using VM WiFi

I've asked at three local London O2 outlets why my mobile no longer connects to Virgin Media WiFi at the tube stations and no one has a clue. It used to connect but now won't.I'm on PAYG and I've topped up very recently. My friend has the same issue,...

O2 offering students chance to win over £900 of tech

Spotted this and thought would share, basically O2 are offer students, where they are customers or not a chance to win £900 work of tech! Yeah ha. http://www.mobilenewscwp.co.uk/2016/07/08/o2-offering-students-chance-to-win-over-900-of-tech/

Resolved! O2 email still working?

I hope this hasn't been discussed somewhere else. I migrated my email to gmail when the notice for O2 arrived that it would be closing down on 20.6.16. However while there doesn't seem to be a web based access point on o2 anymore i am still receiving...

Resolved! Calling a uk mobile from abroad.

Hello. I'm going on holiday to Cape Verde and need to keep in touch with my mum. She's in the uk and only has a pay as you go mobile, no landline. Will she be charged if I ring her? Thanks in advance!

Where's My Order?

Going to MyO2 to check on my order, and when it may be delivered, I get rather frustrated! I get a message saying there's a delay and 'we're working on it'I stayed in all day yesterday, awaiting delivery of this order as arranged and confirmed with O...

Instore CustmrSrv service

I have just been into a local Branch in Wood Green. To upgrade and buy a phone for my daughter.I was amazed that in looking at the new Iphone to be told not to touch. Do not hold the cable.Goodbye O2 5 other phone shops in the area.Shocking, most ass...

Oops looks like Samsung may have fun coming.

http://www.bbc.co.uk/news/technology-36763932 Looks like there could be a waterproofing issue.