Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
What's the major difference's between the Huawei 4G pocket hotspot and the plus?
Hi, I just wanted to write a quick message to express how grateful I am for the friendly and professional customer service myself and my friend received the other day when shopping for a new Payg phone on Tuesday the 12th of December 2017. We had a s...
I would like to say a big thank you and ask for Roger Hughes sales/telephone support assistant to be recognised for his help in sorting out my sales order today. I had tried to order a phone and completely mucked up the whole thing on the internet an...
Is it normal for the iPad Pro's to be out of stock constantly for the lower Gb? It was in stock when I was making plans for my upgrade and now it's only ever the 256Gb one, which is not the one I'm after. Hoping it becomes available sharpish!
I really cannot find anywhere to give feedback so I am going to give this a go.After receiving a text saying that my contract was up for renewal I thought I would check this out on my 02 as thought this couldn’t be right. I checked this and 02 were o...
Hello, I just wanted to leave some positive feedback for one of your staff who gave me a call back regarding setting up a new contract and upgrading numbers. His name was Mark Collier and he called from Telefonica. He was extremely helpful, honest an...
I have very poor reception on my iphone 6 (1-2 bars) & have tried everything to have it improved - new sim card, re-setting &&&& but without success. Can anybody offer any help or advice before I depart from o2, please?
So as most of you will know, I enjoy doing speedtests and checking out how good network compares with each other. So on a recent trip to London, I took with me my iPhone X and iPhone 7.The iPhone X had my O2 Sim in and iPhone 7 my EE Sim (Max tariff)...
https://dbrand.com/skins/how-to-apply/lg-g6 So I'm thinking about this kit. Any opinions. It comes with many design variations, Not sure about the durability however it certainly makes your phone stand out.
O2 originally overcharged my account by a few hundred pounds due to their error with overseas charges. About 6 weeks ago they apologised, identified the error and said it would be rectified "within 48 hours". I have since contacted them at least 12 t...
