Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Can anybody tell me how to change my email address on my account
Left O2 about 4/5 years ago. Bought a pay&go sim for daughter and trying to get it topped up is ridiculous. After the on line chat of going round in circles I realised why i left. I now have to wait upto 7 days to find out why the sim is not updating...
Not sure when o2 started putting down a date engineer will be on site ! Had this via the my network app as well may ad a screen grab of that later.UpdateMy network app grab P.s. yes this is fo my local mast
can anyone tell me if i go ito an o2 shop can i get a new sim card straight away? thanks
Hi I placed a order yesterday and I had a email saying my order will cone today but I haven't herd anything else since it still says processing your order can some help me with what going on pls
1 Word ... Spelt 1 Way ... = ... Have 1 Meaning ? I still have my old Pocket Oxford OED Oxford English Dictionary from when at senior school ... I am 62 nowTody's tech language is developing like technology daily ... & ... there is confusion terminol...
When swapping old number to another sim, which is still active, will your tarriff of £10 top up swap over too or will it be the tarriff that is on the sim of £15 top up. Thanks
Can I swap my pay as you go number onto an old monthly contract sim which is no longer in use. I am current using iPhone 4s and want to keep my pay as you go number on iPhone 6. I have the old sim that was being used with iPhone 6 and that number has...
I received two text messages within 32 minutes tonight which were suppose to be from o2, (Which I cannot reply) one text subject were "Billing" and the second text subject were "MyO2" which read Hi Baza, We're having troubles verifying your account d...
Hah who'd a thunk it. Popped into 'my perks' and O2 offered me a free gig of data a month for 3 months. I clicked 'sounds good' and bam, it was added.Nice one O2, thanks for the freebie!
