Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
to anybody that has had network signal issues. just because you had no signal for a day or two doesnt mean you can get out of a contract if you dont want it. stick to your minimum term then cancel & give 30 day notice or pay up the existing amount of...
Has any one had any good or bad reviews on this phone please
https://www.resolver.co.uk/companies/o2-complaintsHas apps for ios and andriod Is also linked here http://www.o2.co.uk/how-to-complain Not sure how it works yet not personally tried it but looks like it has lots of usefull info
I bought a pre-paid Ipad sim as a Christmas present but unfortunately the Ipad it had been purchased for wasn't cellular so I contacted O2 in an attempt to return the sim and obtain a refund (£48). My first attempt was to arrange a refund online but ...
Why do O2 need 14 days to respond to a request to unlock a phone ?
Hi guys,I'd like to pass along my thanks to the live chat advisor Mruny from my chat starting at 13:09 this afternoon. @Toby if you'd be so kind to pass that along please?They were efficient and friendly and dealt with my need with zero fuss. Live ch...
Has anyone else experienced a problem with the 02 app after the recent update ? It now just shows a blue screen & shuts off. The 02 website makes no mention of it & no ppsts that I am aware of to advise what is happening. This has been like it for ov...
My son run up a Google play bill so I took phone of him, a bar was placed on phone, again he set up another Gmail, and Google have refunded their part. I still took the phone off my son and since mid December it was in my bedside drawer, checking bil...
Not sure if any one has seen this today, but possible a new deal coming through regarding the Cormerstone project http://www.telegraph.co.uk/business/2017/01/15/o2-vodafone-hope-mast-deal-will-help-battle-bt/ Vodafone want to change some of the deal ...
Well I've been doing some more mast testing and tonight I've got a great 98.30Mbps. I tried and tried to get 100+ even jumping up and down but couldn't just make it. I will find a mast at 100Mbps lol. But on another note. I've done a bit of driving t...
