Re: Very helpful o2 employee

Linda90 · ‎17-12-2019

I spoke to a person called Bongi in your customer service department. Absolutely outstanding customer service. I couldn’t thank them enough. So polite and we had a good laugh. There’s not a lot of people who would take the time to give positive feedback but Bongi was a star! Thank you again!

MI5 · ‎17-12-2019

Good to hear @Linda90

I'm sure our community team will pass on your thanks @Marjo @Martin-O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-12-2019

Nice for you to post such positive feedback. Well done Bongi

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎17-12-2019

Hi @Linda90 , welcome to our community, and thanks so much for taking the time to post about your call with Bongi. Lovely to hear you had such a good experience. I'm going to drop you a Private Message shortly to get just a few additional details so we can pass this on to the right department if that's alright with you.

Thanks for tagging us @MI5!

Martin-O2 · ‎17-12-2019

Really pleased you had such a great experience @Linda90! And thanks so much for taking the time to leave feedback.

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