17-05-2024 19:44 - edited 17-05-2024 19:45
17-05-2024 19:44 - edited 17-05-2024 19:45
As part of an upgrade application I was asked to ring an 0800 number and provide numbers from my passport. The man on the phone had poor reception and background noise with children so I didn't feel certain that the process was legitimate / secure and so hung up. I still need to upgrade though! What should I do?
on 17-05-2024 19:55
Only do it by the methods in this guide Guide: Upgrading Your O2 Phone
Anything else will be a scam.