cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade

Jen250
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

As part of an upgrade application I was asked to ring an 0800 number and provide numbers from my passport. The man on the phone had poor reception and background noise with children so I didn't feel certain that the process was legitimate / secure and so hung up. I still need to upgrade though! What should I do? 

Message 1 of 2
180 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 146351 Posts
  • 636 Topics
  • 28165 Solutions
Registered:

@Jen250 

Only do it by the methods in this guide Guide: Upgrading Your O2 Phone 

Anything else will be a scam.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
172 Views