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Upgrade cancellation taking over a week to process.

Rog22
Level 3: Thinker
  • 45 Posts
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So after the **** show of the iPhone 16 pre-orders, I finally managed to place an order as an upgrade but cancelled it when the delivery time was much longer than what the advisor on the phone told me.

Anyway I wanted to re-do the upgrade to a different model but haven't been able to as my account is telling me that a request is still processing and it's been like that since I cancelled on Saturday. It's now Thursday with the iPhone release day being tomorrow and it's still saying the same. I called up earlier in the week to be told it can take 2-3 days, then 5 days and now being told it won't finish processing until the 24th which is next Tuesday. I mean why is it taking so long? I'm literally unable to even place anything in my basket until this is done.

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Rog22
Level 3: Thinker
  • 45 Posts
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So after writing this earlier my account cleared and I was able to do a new Pre-order which is coming tomorrow 😁 

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