Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi, similarly we have found o2 scamming (mis-selling) new contracts! Contracts for both my wife and I were up so after speaking with o2 customer services and being advised that if we signed up for another 2 years they would apply a loyalty discount s...
pre ordered like everyone else on 13th September all switch up order went through as normal read and did all documents order said 2 weeks from 13th, no update then got message saying order revised so they cancelled original pre order did a new one du...
So after the **** show of the iPhone 16 pre-orders, I finally managed to place an order as an upgrade but cancelled it when the delivery time was much longer than what the advisor on the phone told me.Anyway I wanted to re-do the upgrade to a differe...
Just thought I'd post this in case it helps inform anyone looking for a similar process. I have recently bought a new iPhone and as part of that process it prompted me to convert my physical SIM to an eSIM. I ran through that process and it failed, a...
I had auto topup on my PAYG phone for several years. Then recently it just stopped working for no apparent reason. I went to the O2 shop and they said phone 4445. I phoned 4445 and they said it could only be done via My O2. I went onto My O2 and I ju...
Upgraded my 15 Pro Max to the 16 Pro Max via Switch Up and having to send my 15 Pro Max through the post, I have taken photos of every angle of the phone and how it’s been packaged (in it’s original box and bubble wrapped), I have even taken a video ...
Just spent 2 and half hours on the phone with 02 trying to trade up. Finally got contract email through to confirm the order and noticed 02 are charging £100 over and above the retail cost of the phone £1300 versus £1199 RRP Tried to speak with custo...
Updated my iPad Pro to ios 18 overnight and bone screen just frozen with verifying update message
HiThis will be my message on here At the moment I have no working phone due to this problem with 02 who was the phone number it concerned.For 3 nights we have tried to get some semblance of order from tech support and they all seem to be giving diffe...
I am in Italy and am supposed to be able to make calls but they do not connect.
