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Upcoming discussions & feedback

Marjo
Former Staff
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Hi all!

 

I hope you are all doing well. Cat Happy

Thanks for all of your views on here around the rewards program, forum structure and content, among other features. It is clear there are some frustrations, as well as some great ideas emerging. We want to try and address as many as we can and have discussions about certain topics so that we can move forward in a constructive way.

Here are a few things we are reviewing:

 

Rewards

  • We are looking into what kind of activities are needed for each level of rewards. This includes making sure certain helpful actions are favoured even more than they are now, to represent as much quality as possible when we reward members.
  • We are also looking into potential options of donating rewards to charity. This will be a long-term goal though, as we have not done this before in the network; we will do research into options.
  • The monthly rewards announcement might go through some changes - rewards are personal for each member, so we may simply announce that they are on their way, rather than publicly list who got what.

Forum content

  • We’re reviewing what kind of content can be posted where. Our initial thoughts are that all mobile/tablet device discussion, as well as open discussion and feedback about O2 and its services will go in the ‘Discussions and Feedback’ section. We definitely encourage all other unrelated discussions to continue, but that will be limited to the Off-topic section. We will have an open discussion on this, and make it very clear in a semi-guideline post, where regulars and newbies will know what to post and where.
  • We’re looking into options of finding a URL for ‘Unread posts’ without off-topic content included, making it easier for those who purely want to offer advice to be able to bypass unwanted content.
  • We will create guides on what Kudos is for and how to use it, and will hold an open discussion about it. We are also open to changing its name if this is something that may make it easier to understand.

Guidelines

  • We will include some additional points and other changes into the Community Guidelines for clarity. We’ll hold an open discussion to hear your views.

Forum Structure

  • We will also look into for example removing ‘Unanswered threads’ form the bottom of the community homepage and will be thinking of a replacement box - this has been mentioned by some of you as well. Again, we would like to read your views on this too.

 

We are approaching Christmas and are busy planning the next year ahead, but will begin these discussions and reviews when we can. We want to concentrate on each of the topics separately to give them all the attention they deserve. Also, the community team may stick with certain aspects as they are, but we want to try and be as open as possible with our reasoning and approach. There will undoubtedly be some aspects that some will not like, but hopefully we can alleviate some frustrations and enable us all to have fun here, whilst at the same time continue welcoming new members into this great community of passionate people.

 

I look forward to opening up the discussions around each of these areas in more detail soon. I hope you have a great week. Cat Very Happy

Message 1 of 77
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Anonymous
Not applicable

I see Kudos as a rubbish option on the Lithium forum software that would be better if it was switched OFF.

 

Kudos, abused so much now it's just pointless.

Message 31 of 77
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viridis
Level 56: Guvnor
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@Anonymous I believe "moving up" is automatic once certain parameters are met.
@jonsie I don't disagree, month end is busier for some reason and I can't fathom for the life of me why.
Message 32 of 77
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viridis
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@Anonymous wrote:

I see Kudos as a rubbish option on the Lithium forum software that would be better if it was switched OFF.

 

Kudos, abused so much now it's just pointless.


But point remains, you can turn it off if you wish

Message 33 of 77
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Anonymous
Not applicable

@viridis wrote:
@Anonymous I believe "moving up" is automatic once certain parameters are met.

Oh no!!!   You mean that wee PM from Uncle Toby is computer generated?  "Because of your great contributions, I have just moved you up to level ..."   is just a load of old codswallop?  Have they no heart at all?  This is too much to bear................... Crazy

Message 34 of 77
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Anonymous
Not applicable
Since I joined o2 Community I have received around 285 kudos. However I don't honestly feel they add value.

If I post something that an OP considers helpful to new honest just a "thank you" is more than enough. I don't do this to earn kudos. I do it to learn, help, make new virtual friends and to improve my ability to self help.
Message 35 of 77
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viridis
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@Anonymous wrote:

@viridis wrote:
@Anonymous I believe "moving up" is automatic once certain parameters are met.

Oh no!!!   You mean that wee PM from Uncle Toby is computer generated?  "Because of your great contributions, I have just moved you up to level ..."   is just a load of old codswallop?  Have they no heart at all?  This is too much to bear................... Crazy


I'm afraid so my friend.

I figured it out when I got a pm at 4am notifying me id gone up.

It was like santa all over again.

Message 36 of 77
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Anonymous
Not applicable

@Anonymous wrote:

@viridis wrote:
@Anonymous I believe "moving up" is automatic once certain parameters are met.

Oh no!!!   You mean that wee PM from Uncle Toby is computer generated? 


& you cant block PM from forum staff either, trust me I tried.

 

When I was a more active user here the amounts of PM I got telling me I had ranked up where really annoying!

Message 37 of 77
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Anonymous
Not applicable

@jonsiealthough I totally agree with you and what you're saying perhaps you should highlight these threads for 'discussion and engagement'! Bouncy

Message 38 of 77
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viridis
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@Anonymous wrote:

@Anonymous wrote:

@viridis wrote:
@Anonymous I believe "moving up" is automatic once certain parameters are met.

Oh no!!!   You mean that wee PM from Uncle Toby is computer generated? 


& you cant block PM from forum staff either, trust me I tried.

 

When I was a more active user here the amounts of PM I got telling me I had ranked up where really annoying!


14 one would assume?

Message 39 of 77
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Cleoriff
Level 94: Supreme
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It seems to me to be so simple. If you dont want Kudos then just turn them off. We are all different and have varying opinions about kudos. I like them... I wont turn them off...If others dont ....well they know what to do.:smileywink:

Your opinion wont be mine and vice versa. Good... we are all individual and have a right to our own opinions

Veritas Numquam Perit

Girl in a jacket
Message 40 of 77
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