General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

No Service

I have been unable to make calls or send texts properly for over the past 4 days and like others have been told by live chat that there is nothing wrong, where there so obviously is! I pay for 30 days service in my monthy tarriff not 26!! Why cant O2...

Resolved! I phone wi fi will not work

Just recently my I phone 4s decided it will not connect, I have incurred huge costs for data, O2 refuses to replace the phone and wants almost £400 to repair it. Apple have said they will replace the phone as it is within its one year warranty. I thi...

3G / 4G Toggle on the iPhone.

HiRe: Removal of 3G toggle after upgrading to 4G tariff.After recent discussions on the forum O2 have said they are re-introducing the 3G toggle back into Android updates.This initiated me asking O2 via @Toby why Apple iPhones still do not have this ...

Resolved! help my number is being used by someone else for credit applications

For the last 2days I have had over 20 texts from payday loan companies for someone called Stephanie saying they have been accepted for all sorts of loans.I have just deleted these but now I am getting calls as WWII.What should I do.Any advise would b...

Resolved! No service

I have had no service for 3 days, O2 are telling me there is no network problem in my area so why are 4 phones in our household showing NO SERVICE?

Resolved! BILLS

By now Ive been having a horrible experience with o2. They dont return my £150 deposit, charged me more they should have and cant see the previous bills. Should have stayed with tmobile.I loose the signal often too. Thr worst provider Ive ever had. T...

O2 Boost For Weak Signals

Hello everyone and hope everyone's well and fineI just wanted to ask that since alot or ppl on O2 been having signal problems why don't o2 give them a femtocell or signal boost Box I heard that Vodafone r giving it to its customersAnd this is when u ...

Twitch: what is it, and why has Google bought it for $1bn?

So...I now know about Twitch! I never knew it existed until the BBC news tonight.$1bn dollars is a staggering amount to pay but with 45 million users, growing by the day, Google see it as a massive revenue earner.What is Twitch and why does Google wa...

Resolved! Why is there no DELETE facility?

With recent "right to be forgotten" developments, why do we not have a proper delete option to remove messages which in the fulness of time we may, for example, come to see as pointless, misleading or just plain confusing? Also, if it is not already ...

NO SERVICE!!

In Bedale we are having terrible problems with service txts take days to arrive when i send themi only recieve txts when i leave the areacalls either dont connect or drop outinternet never loadssurely i am been made to pay for a service that o2 is fa...