Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Is it just me or does O2 log you out when you go from the O2 Community to My O2 and vice versa? It happens on my computer (IE) and my iPad. I tend to only use the O2 Community on my iPhone and the My O2 app instead of the website.
Hi guys, how’s your day going? One of the things we have been working on is a promo image slot that is going to be placed at the top of the forum thread pages soon. We have some options to choose from that I’d like to get your input on before we push...
Yes, this may seem a bit of a long rant. But it's not without cause - and not without logic - enjoy :))I learned last Friday that o2's customers MAY experience major issues when it comes to faulty-phone replacement. On 12th September I picked up a Sa...
When is this problem likely to be resolved thanks
I am trying to get a PAC code to move to a new service provider. I rang yesterday at 6pm and got a recorded message saying they were closed - despite the published opening times being up to 9pm.I rang again today and I am still on hold waiting for on...
When anyone calls my o2 mobile number it rings their end 5 or 6 times before my phone even lights up and then starts to ring,The o2 shop have tried everything to fix this. tried swap my sim, tried putting my sim in new phones, no joy. Still the same....
I've been trying for days to contact O2 by phone and web chat. Have they all gone home/on strike? What's happening?
My partner keeps getting calls from sales people outside of 02, they always request to speak to me as i hold the account for both of our pay monthly contracts.I often ask how they got my personal info and im told they get it from a large database whe...
We now enter day 2 without being able to make a call or send a text in our village. The website shows a non functioning mast is being investigated. We only have a snail like 2G at the best of times, but at least we normally have a good signal for voi...
I was expecting my delivery yesterday, I took a day off work, and it never arrived. Ive put in my consignment number into ukmail and all it says is delayed! Ive rung UKmail to be 23rd in a queue, to get to number 11 in queue and the phone hung up! Ar...
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