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Upcoming discussions & feedback

Marjo
Former Staff
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Hi all!

 

I hope you are all doing well. Cat Happy

Thanks for all of your views on here around the rewards program, forum structure and content, among other features. It is clear there are some frustrations, as well as some great ideas emerging. We want to try and address as many as we can and have discussions about certain topics so that we can move forward in a constructive way.

Here are a few things we are reviewing:

 

Rewards

  • We are looking into what kind of activities are needed for each level of rewards. This includes making sure certain helpful actions are favoured even more than they are now, to represent as much quality as possible when we reward members.
  • We are also looking into potential options of donating rewards to charity. This will be a long-term goal though, as we have not done this before in the network; we will do research into options.
  • The monthly rewards announcement might go through some changes - rewards are personal for each member, so we may simply announce that they are on their way, rather than publicly list who got what.

Forum content

  • We’re reviewing what kind of content can be posted where. Our initial thoughts are that all mobile/tablet device discussion, as well as open discussion and feedback about O2 and its services will go in the ‘Discussions and Feedback’ section. We definitely encourage all other unrelated discussions to continue, but that will be limited to the Off-topic section. We will have an open discussion on this, and make it very clear in a semi-guideline post, where regulars and newbies will know what to post and where.
  • We’re looking into options of finding a URL for ‘Unread posts’ without off-topic content included, making it easier for those who purely want to offer advice to be able to bypass unwanted content.
  • We will create guides on what Kudos is for and how to use it, and will hold an open discussion about it. We are also open to changing its name if this is something that may make it easier to understand.

Guidelines

  • We will include some additional points and other changes into the Community Guidelines for clarity. We’ll hold an open discussion to hear your views.

Forum Structure

  • We will also look into for example removing ‘Unanswered threads’ form the bottom of the community homepage and will be thinking of a replacement box - this has been mentioned by some of you as well. Again, we would like to read your views on this too.

 

We are approaching Christmas and are busy planning the next year ahead, but will begin these discussions and reviews when we can. We want to concentrate on each of the topics separately to give them all the attention they deserve. Also, the community team may stick with certain aspects as they are, but we want to try and be as open as possible with our reasoning and approach. There will undoubtedly be some aspects that some will not like, but hopefully we can alleviate some frustrations and enable us all to have fun here, whilst at the same time continue welcoming new members into this great community of passionate people.

 

I look forward to opening up the discussions around each of these areas in more detail soon. I hope you have a great week. Cat Very Happy

Message 1 of 77
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Anonymous
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Gerry

Message 41 of 77
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Anonymous
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@Cleoriff wrote:

 

Your opinion wont be mine and vice versa. Good... we are all individual and have a right to our own opinions


But that is NOT an argument for either having or not having Kudos. First thing is to decide whether the concept (or some variation of it) is useful, helpful and desirable.  If it is then everyone should be encouraged to use it.  If not then get rid of it.  The worst position is to have "take or leave it" situation.

 

 

Message 42 of 77
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Bambino
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I personally don't see the need for all the fuss and throwing toys out of the bath over kudos. To be honest, half the time I don't even notice it. And as said by several others, they can be turned off by an individual if they have a problem with it. It's fairly unobtrusive, and far less troubling to me than taking up space with all the disingenuous "thank you for sharing" posts.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 43 of 77
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Cleoriff
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@Anonymous wrote:

@Cleoriff wrote:

 

Your opinion wont be mine and vice versa. Good... we are all individual and have a right to our own opinions


But that is NOT an argument for either having or not having Kudos. First thing is to decide whether the concept (or some variation of it) is useful, helpful and desirable.  If it is then everyone should be encouraged to use it.  If not then get rid of it.  The worst position is to have "take or leave it" situation.

 

 


@Anonymous . I made my opinion quite clear earlier in the thread. I like kudos.I know why I give them out. I dont need to explain myself further than I have already

Veritas Numquam Perit

Girl in a jacket
Message 44 of 77
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Anonymous
Not applicable

@Cleoriff wrote:

@Anonymous wrote:

@Cleoriff wrote:

 

Your opinion wont be mine and vice versa. Good... we are all individual and have a right to our own opinions


But that is NOT an argument for either having or not having Kudos. First thing is to decide whether the concept (or some variation of it) is useful, helpful and desirable.  If it is then everyone should be encouraged to use it.  If not then get rid of it.  The worst position is to have "take or leave it" situation.

 

 


@Anonymous . I made my opinion quite clear earlier in the thread. I like kudos.I know why I give them out. I dont need to explain myself further than I have already


Sorry, my mistake.  Thought we were in a "discussion" thread.  Have given myself a good old slap on the wrist.     I promise not be naughty for the rest of the evening.  Cry

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Cleoriff
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No need for that @Anonymous  wink However I have commented 5 (now 6) times on this thread....so I am all 'discussed out'....

I also thought the whole discussion was more than the kudos issue....but we seem to be getting bogged down with just that one point.?

Veritas Numquam Perit

Girl in a jacket
Message 46 of 77
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Anonymous
Not applicable

Let's get back to the other issue of the Off Topic section of the forum being filled up by certain threads.

Message 47 of 77
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viridis
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Where's the Like button?
Message 48 of 77
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Anonymous
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@Anonymous wrote:

Let's get back to the other issue of the Off Topic section of the forum being filled up by certain threads.


Better hold off on that can of worms until such times as @Marjo invites discussion (presumably after setting out some ideas for discussion). 

 

 

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MI5
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I'm not aware that "any" discussion has been invited yet......?


"I look forward to opening up the discussions around each of these areas in more detail soon. I hope you have a great week. Cat Very Happy"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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