Upcoming discussions & feedback

[Marjo]

Hi all!

I hope you are all doing well. 

Thanks for all of your views on here around the rewards program, forum structure and content, among other features. It is clear there are some frustrations, as well as some great ideas emerging. We want to try and address as many as we can and have discussions about certain topics so that we can move forward in a constructive way.

Here are a few things we are reviewing:

Rewards

• We are looking into what kind of activities are needed for each level of rewards. This includes making sure certain helpful actions are favoured even more than they are now, to represent as much quality as possible when we reward members.
• We are also looking into potential options of donating rewards to charity. This will be a long-term goal though, as we have not done this before in the network; we will do research into options.
• The monthly rewards announcement might go through some changes - rewards are personal for each member, so we may simply announce that they are on their way, rather than publicly list who got what.

Forum content

• We’re reviewing what kind of content can be posted where. Our initial thoughts are that all mobile/tablet device discussion, as well as open discussion and feedback about O2 and its services will go in the ‘Discussions and Feedback’ section. We definitely encourage all other unrelated discussions to continue, but that will be limited to the Off-topic section. We will have an open discussion on this, and make it very clear in a semi-guideline post, where regulars and newbies will know what to post and where.
• We’re looking into options of finding a URL for ‘Unread posts’ without off-topic content included, making it easier for those who purely want to offer advice to be able to bypass unwanted content.
• We will create guides on what Kudos is for and how to use it, and will hold an open discussion about it. We are also open to changing its name if this is something that may make it easier to understand.

Guidelines

• We will include some additional points and other changes into the Community Guidelines for clarity. We’ll hold an open discussion to hear your views.

Forum Structure

• We will also look into for example removing ‘Unanswered threads’ form the bottom of the community homepage and will be thinking of a replacement box - this has been mentioned by some of you as well. Again, we would like to read your views on this too.

We are approaching Christmas and are busy planning the next year ahead, but will begin these discussions and reviews when we can. We want to concentrate on each of the topics separately to give them all the attention they deserve. Also, the community team may stick with certain aspects as they are, but we want to try and be as open as possible with our reasoning and approach. There will undoubtedly be some aspects that some will not like, but hopefully we can alleviate some frustrations and enable us all to have fun here, whilst at the same time continue welcoming new members into this great community of passionate people.

I look forward to opening up the discussions around each of these areas in more detail soon. I hope you have a great week. 

[Cleoriff]

@Toby  It took seven pages to get to this point (probably more if you count the posts that were deleted :smileywink:)

I wonder when @Marjo  will open up the debate further by asking her next question?

ie "I look forward to opening up the discussions around each of these areas in more detail soon. I hope you have a great week".  (this taken from the opening post)

I would say here that when we do discuss and debate the next issue, I hope we are allowed to do this freely and without it being challenged constantly for further explanation. We are all entitled to our own opinion and if that is given and we are clear.... there should be no need to drag it out

This first section seemed to degenerate into a free for all about kudos (and your role)...

[jonsie]

I agree which is why I'm looking forward to the guidelines being issued....

[Anonymous]

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@Cleoriff wrote:

@Toby  It took seven pages to get to this point (probably more if you count the posts that were deleted :smileywink:)

I wonder when @Marjo  will open up the debate further by asking her next question?

ie "I look forward to opening up the discussions around each of these areas in more detail soon. I hope you have a great week".  (this taken from the opening post)

I would say here that when we do discuss and debate the next issue, I hope we are allowed to do this freely and without it being challenged constantly for further explanation. We are all entitled to our own opinion and if that is given and we are clear.... there should be no need to drag it out

This first section seemed to degenerate into a free for all about kudos (and your role)...

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Good morning @Cleoriff    As one of those to whom I think you may be referring who "challenge" the views expressed by others in this Forum,  I feel I should apologise to you (and to anyone else who shares your view)  if I have been a source of annoyance and irritation in this respect.  Perhaps we just have very different ideas as to what the "rough and tumble" of discussion and debate entails, but I have never set out to upset anyone in this Community or elsewhere, nor would I want to spoil the general enjoyment  and benefit that many derive from it. Clearly it is I who needs to find an outlet more suited to my particular needs. 

I wish you everything you wish yourself, and I hope that you have a very Blessed, Happy and Enjoyable Christmas.

Gerry

[Cleoriff]

@Anonymous  I wasn't actually referring to anyone in particular. You know If I have any issues with you I would let you know. I just felt the previous posts on this thread got very hung up on one particular issue ( regarding kudos) I felt...and still do, that once an individual has made their point on the thread (which is open to all the community) there is absolutely no need to keep going back over and over again to revisit it.

I will go with a majority vote...but am not prepared to change my opinion purely because it differs from someone else...

[jonsie]

I wouldn't push my opinions on anyone at all. We all differ and I would defend the right of anyone to express it.

I've made my points on this thread and I hope it can remain a clear and open discussion without being judgementAl or insulting  to anyone or the need for any moderation.

We are all adults hopefully....

[Cleoriff]

I would like to add just for the record, I love discussions and debate. I am sure I stated that in my 'spotlight'

On a community forum however, there is no room for anyone to keep reiterating a point just for the sake of it.

It turns the discussion on its head and loses focus of the whole issue....

[jonsie]

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@Cleoriff wrote:

I would like to add just for the record, I love discussions and debate. I am sure I stated that in my 'spotlight'

On a community forum however, there is no room for anyone to keep reiterating a point just for the sake of it.

It turns the discussion on its head and loses focus of the whole issue....

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Quite. Once a point is made there are no embellishments  needed.