Transferred numbers to different network

[Anonymous]

My partner transferred from O2 to EE the new handset came with of course new phone and number he transferred old number to new handset , calls go to new handset fine via old number but texts I send are registered as being sent to the new number and go to new handset , surly this number should not be able to receive texts if the old number has transferred? Can you explain this ?

[Anonymous]

Many thanks I shall suggest that then, I was beginning to think I was going mad x

[MI5]

No, you're not, yet
It's just a quirk of iPhones....

[jonsie]

We've had this problem a couple of times, can't find the threads at the mo but I'll search for them. Let us know if there's still a problem

[Anonymous]

He said it was something to do with being imessage and it will send to any device ?? I'm not a whiz on iPhones I pods or i pads etc etc I just thought it was odd Cus that new number provided should be obsolete now !

[MI5]

The number is dead but it's just stored in the phones "memory".
Once you change it to his proper number it should sort it hopefully. If not we'll have another think about it unless jonsie turns up anything in the search.....

[Anonymous]

Thank u I shall let you know tomorrow thank you for your help

[MI5]

No problem at all.... Hope it works

[jonsie]

Let us know...:smileyhappy:

[Anonymous]

Just to let you know it was what you said we checked phones settings extra and the phone number was showing as the issues number not the old transferred one ammended and now sending correctly many thanks again to you both x

[jonsie]

Glad you sorted it and you're welcome