Tips for a new customer

Octopus16 · ‎09-10-2019

I have just got an O2 SIM deal and I am wondering if there are any tips for new customers??

MI5 · ‎09-10-2019

Register for your MyO2 http://www.o2.co.uk/myo2

Stay within your allowances and pay your bill on time.
check the other apps too to see what interests you.
https://www.o2.co.uk/apps

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎09-10-2019

Check out the airtime rewards app. Get money off your bill by shopping at registered retailers.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Martin-O2 · ‎10-10-2019

Welcome to O2 and the community @Octopus16! In addition to the great tips shared by @MI5 and @gmarkj you might find some of the info in our Welcome to O2 thread.

If you have any questions that aren't covered there then don't hesitate to give us a shout.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Octopus16 · ‎13-10-2019

Thanks everyone. I have read some poor reviews about O2's speeds, but I think its really fast (50mbps) and really good 4G coverage compared to EE!

Thanks for your feedback!

Martin-O2 · ‎14-10-2019

Happy to help @Octopus16! Glad to hear you're getting some great speeds with O2!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?