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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Preferences

So I have received this latest text from O2. Do I need to check my preferences? I can't believe anything they say these days about marketing!

Screenshot_20180523-180223.png
jonsie by Level 94: Supreme
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Please avoid O2 insurance

Hi all I have an account with O2 since the last 8 years. I took out insurance with my last upgrade with the iphone 7plus in rose gold. Recently I damaged the screen. It slipped out of my hand while I was running after my toddler who had gotten away a...

insurance

i never seen that kinda stupid insurance company, took whole day make claim ref. number (xxxxxxxxxx) instead another network provider take just just 25mins make claim with result. hate o2 . time for leave after 12 years. becareful ppl from o2 insuran...

MH1 by Level 1: Joiner
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Resolved! Being charged VAT on contract

Hi I'm a little concerned. I'm being charged £5 VAT on top of my contract. This is my first contract ever and I wasn't aware of this extra cost as it wasn't stated anywhere. I signed up for £28 a month but on my bill it states this: £25.01 for contra...

Anonymous by Not applicable
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USB

Anyone able to shed any light on why some manufacturers have taken it upon themselves to unilaterally change the standard lengths of the usb recepticals (female)and jacks (male)? Huawei I'm looking at you here, but not just you!!Micro b of the Univer...

Anonymous by Not applicable
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Poor customer service experience

I was contacted by an O2 customer service representative who wanted to iffer me a deal( i'm a 3 customer) we discussed what i was getting from my current provider, and she made me an offer, a very appealling offer i after say and after few minutes i ...

Alwiya by Level 1: Joiner
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O2 Community > My Settings : Personal Profile

Why, when I change the "First name" field in O2 Community > My Settings : Personal Profile does it always get set back to what it was previously the next day? Bet you it reverts again overnight...

2018-05-13 22_43_24-My Settings - O2 Community.png 2018-05-13 22_46_29-About pgn - O2 Community.png
pgn by Level 77: Grand Master
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Sim Card Holes

What's the term for the plastic holes that once held a 4 in 1 SIM? Ie the things shaped like a cc sim, a standard SIM, or a micro SIM but with a nano, micro or standard shapped hole roughly where the SIM chip should be? They arent really adaptors cos...

Anonymous by Not applicable
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Google Play Music Madness

It's hard to know where to start with this ridiculous service so I'll posit a series of questions. Why can you only upload your own music from a non-android device? You can upload using Music Manager or the Chrome/Chromium on Windows, Mac, Linux, Ubu...

Anonymous by Not applicable
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  • 5 replies
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