General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! I'm travelling aborad in NZ and Singapore and I don't fully understand costs

Hi I'm travelling to singapore and NZ, basically I understand all the call charges and data at £6 per mb. But it does not say anywhere on weather any of the data or calls will come out of my data and call allowance as part of my current contract? Any...

Receipt / Order Number

I need the Receipt / Order Number from my receipt to be able to claim a free gift I got with my phone, I have my receipt, but can't figure out which of the many strings of numbers is the Receipt / Order Number. Can anyone point me in the right direct...

Apples Third public beta of iOS 13, iPadOS, tvOS 13, and macOS Catalina

The third public beta builds for iOS 13, iPadOS, tvOS 13, and macOS Catalina are now available and being distributed via the company's beta program. If you're already enrolled, then hang back and wait for the over-the-air rollout to reach your device...

Huawei’s Mate X | more specs, hints at approaching release |

Mate X will come in three different RAM and storage configurations: 6GB + 128GB, 8GB + 256GB, and 12GB + 512GB, each with support for expansion via the Nano Memory card standard.I doubt that Huawei would release a 6GB RAM variant of such a high-end d...

Sim Hijacking

Hi, I wanted people's thoughts on the problem of phone-identity hijacking.. I know someone who had his account hijacked recently. Someone walked into a Vodafone store with fake ID, we think a driving licence (easily obtainable on the net for about £2...

Roaming suddenly broken in Cyprus

During a trip to Cyprus I was succesfully roaming for 8 days and suddenly the phone said no service. Rebooting the phone and putting in airplane mode for a few minutes did not help. O2 chat have confirmed there's an issue with roaming in Cyprus. Howe...

Innovation

Who in your humble opinion is the most innovative mobile tech company? What mobile tech changed the way you go about your day to day activities? Do advertisements or Youtube endorsed "influencers" (so hate that term) make informed decisions about wha...

Will o2 ever do a music a service?

Hi douse anyone know will o2 ever do a music service again like they use to?

Good custermer service and live chat.

The customer services and live chat are good and I have had no problems with them. But there is one thing that would be good with the live chat is that it would be good if it was open 24 hours like Vodafone and three live chat is.

Jlab Bluetooth earphones review

Got them yesterday but decided to try them I charged them up took an hour to charge case up easy to pair to phone and they sounded really good good enough to basically remove wires but wires will always be king lol but good enough if you don't want t...