The iPhone 4 Upgrade Offer

[Anonymous]

Hi, i know this may have already been posted and answered, for that i apologies.

But basically at the moment im reading mixed reports that o2 are offering the upgrade to all customers still under contact and other reports stating that this offer only applies to those who are under an iPhone contact.

Im hoping the latter is not the case as my contact run out in January and i stated as i knew the iPhone 4 would be coming out in the near future that i would want to get this upon its release. The gentleman who done my upgrade said that this would be fine and basically describe what by the looks of things is the special limited time offer that o2 are going to offer, the only thing is though the upgrade i got, gave me a blackberry as i already had the 3gs.

So to sum up im just wondering if anyone knows of the criteria of this special upgrade? or am i just being inpatient?

Thanks

Lloyd

[Anonymous]

Surely they shouldn't have made it 'unlimited'? What irks me the most is that they do nothing to cut down the heavy users, they just punish everyone.

Erm. O2 are not "punishing everyone". They are introducing a cap that will punish the small minority of heavy users, and have no real effect on the vast majority of people who have normal use.

I did a test over the weekend to see how much I actually use considering I'm mostly connected to WI-FI where possible. Well I have Sent: 5.7MB & Received 132MB. I thing that worries me is I haven't done much aprt from watch the last 6 mins of the world cup game. I mean this phone has opened the eyes of many and is a modern dat break through. Interenet on the go, access to all types of multimedia applications, and then a cap! It's like giving you a Playstaion 3 with no control pad!. Are we going to allow ourselves to be treated this way? Don't we care about our rights anymore? Have our standards gone so low that we will accept anything? If we don't act now and show these companies we mean business, you can kiss the nice things in life good by. I mean why would they give you anything decent when you'll pay even more for absolute rubbish and pay an extra fee to get the things you should be getting anyway. Poor people are not meant to have anything. This type of thing is only setup for the rich. Soon we won't be able to afford an iPhone not to mention a tarrif to go with it. This phone is the most expensive phone on the market. In some cases it's costing £1000 or more to run one and yet still they want to take away unlimited data package! Why? So they can charge us more later. These companies don't do anything for us, they only care about profit! profit! profit!

[Anonymous]

Hi so i have been reading everyones comments and i decided to do my own test, im a pretty active user of my iphone, and i have become very used to having the internet at my fingers. so i reset my counter yesterday at 12pm. i used the map with compass to get me home for around 10 mins, checked facebook, played with twitter for 10 mins. then hardly used it, today i woke checked a few nba scores on my espn app, checked a blog and this morning listened to 2 hours of radio one on one of the radio apps.

ive just checked my usage... sent = 11.6mb recieved = 196 mb

now i dont see that as excessive usage. im just using the few apps i have to do what the iphone should do..

but my maths may bad but i think ive worked it out to be around 5.8gig a month usage.

i feel o2 are having to adapt to the market however if they offered a 10quid bolt on for unlimeted web no one would really complain, but i feel apple will need to jump in on this topic... as its now making me think about the apps i will be purchasing, as if it needs a web stream or to download content like facebook then i may have to only use my home wifi... so i may as well use my computer.

i think the networks and apple havent thought through the implications of this fully as a loss in app revinue will hit apple.

sorry for the spelling my dyslexia is kicking in

[Anonymous]

this morning listened to 2 hours of radio one on one of the radio apps.

I think radio is what really eats up the data. My average monthly use is about 200MB. But every couple of months I go away and whilst away I use the phone to listen to a London radio station. Without fail those months the data usage is north of 1.5GB for maybe a couple of hours radio per day over 3-4 days.

I watch youtube and and generally surf for hours and it won't touch that without the radio.

[Anonymous]

Surely they shouldn't have made it 'unlimited'? What irks me the most is that they do nothing to cut down the heavy users, they just punish everyone.

Erm. O2 are not "punishing everyone". They are introducing a cap that will punish the small minority of heavy users, and have no real effect on the vast majority of people who have normal use.

I did a test over the weekend to see how much I actually use considering I'm mostly connected to WI-FI where possible. Well I have Sent: 5.7MB & Received 132MB. I thing that worries me is I haven't done much aprt from watch the last 6 mins of the world cup game. I mean this phone has opened the eyes of many and is a modern dat break through. Interenet on the go, access to all types of multimedia applications, and then a cap! It's like giving you a Playstaion 3 with no control pad!. Are we going to allow ourselves to be treated this way? Don't we care about our rights anymore? Have our standards gone so low that we will accept anything? If we don't act now and show these companies we mean business, you can kiss the nice things in life good by. I mean why would they give you anything decent when you'll pay even more for absolute rubbish and pay an extra fee to get the things you should be getting anyway. Poor people are not meant to have anything. This type of thing is only setup for the rich. Soon we won't be able to afford an iPhone not to mention a tarrif to go with it. This phone is the most expensive phone on the market. In some cases it's costing £1000 or more to run one and yet still they want to take away unlimited data package! Why? So they can charge us more later. These companies don't do anything for us, they only care about profit! profit! profit!

Grow up. A mobile phone is a luxury item and can be priced in any way. A mobile phone with a contract certainly is not a necessity of life. If you can't afford, go without, your life is not going to be impaired by it.

I think you'll find that it is a necessity of life now a days mate and not a luxury. I don't know where you have been for the last few years, but even my grandad has a mobile! If you haven't noticed, life's to busy to be sitting at home waiting for calls and also who the hell uses telephone booths now a day's? It's morons like you that cause the price of these thing to be so high, with your careless attitude. When you find that you can't even buy toilet roll to wipe your A**, you'll only have yourself to blame. Oh and for the record, I work in IT and earn a decent wage, but it doesn't mean i'm going to waste it.

[Anonymous]

I am, like many countless iphone users, quite heavy on the data useage but not excessive. That is until you reset your stats and then use the phone in your normal manner and then after a while see just exactly how much you have used.
Quite alarming really !!

I dont count myself as an 'excessive user' (certainly not in the 3% who abuse it) but here is an example.

reset it at 11:50 am.

Downloaded a small world cup app from the app store
Checked my three email accounts, replied to two messages and created one new email. No attachments
probably about 3 lines of text

Browsed the daily telegraph tech website using their app, viewed a few articles


Now in the space of 20 minutes of light use, I have consumed ............14.2MB !!!!!!!

Now my maths is rubbish but tell me if I am wrong but over the course of 30 days, surely I will be way over the 500MB allowance with my typical use. So surely there must be millions of people like me who are going to be caught out by this cap ??

[Anonymous]

Surely they shouldn't have made it 'unlimited'? What irks me the most is that they do nothing to cut down the heavy users, they just punish everyone.

Erm. O2 are not "punishing everyone". They are introducing a cap that will punish the small minority of heavy users, and have no real effect on the vast majority of people who have normal use.

I did a test over the weekend to see how much I actually use considering I'm mostly connected to WI-FI where possible. Well I have Sent: 5.7MB & Received 132MB. I thing that worries me is I haven't done much aprt from watch the last 6 mins of the world cup game. I mean this phone has opened the eyes of many and is a modern dat break through. Interenet on the go, access to all types of multimedia applications, and then a cap! It's like giving you a Playstaion 3 with no control pad!. Are we going to allow ourselves to be treated this way? Don't we care about our rights anymore? Have our standards gone so low that we will accept anything? If we don't act now and show these companies we mean business, you can kiss the nice things in life good by. I mean why would they give you anything decent when you'll pay even more for absolute rubbish and pay an extra fee to get the things you should be getting anyway. Poor people are not meant to have anything. This type of thing is only setup for the rich. Soon we won't be able to afford an iPhone not to mention a tarrif to go with it. This phone is the most expensive phone on the market. In some cases it's costing £1000 or more to run one and yet still they want to take away unlimited data package! Why? So they can charge us more later. These companies don't do anything for us, they only care about profit! profit! profit!

Grow up. A mobile phone is a luxury item and can be priced in any way. A mobile phone with a contract certainly is not a necessity of life. If you can't afford, go without, your life is not going to be impaired by it.

This is the 21st Century and mobiles play a huge part in peoples' lives. I for one rely on my mobile for many aspects of my business - that includes a lot of connectivity and data passing. I'm more than willing to pay for it - I'm a tether customer, rather than a Jailbreaker - and all I want is the option to continue working the way I do. O2 created this scenario years ago when they first introduced the Unlimited tariff ... this is nobody's fault but their own.

[Anonymous]

commonlight & pix01: feel free to insult me. I don't particulary care. As for being unhelpful I suggest you do a search of my many posts and you'll discover that is not the case. Can I just point out to you both I joined this forum to help others not to moan about the business practices of O2.
I'll stand by my comment as it is valid and in the context of the iphone and consumer contracts, it is a luxury item as is most phones nowadays. FYI: it is a stance I apply to myself even though I work in IT with a decent wage. If you take a good look on some posts on here you will discover many people have discovered, to their detriment, that once they lose their jobs or start to struggle, they cannot pay for a contract and the first thing they need to deal with is the high cost of wanting the latest gadget. Sadly people don't realise the committment of what they are getting into until they are faced with the reality of not paying.

Can I point out I was invited to this forum by o2 to discuss the iPhone 4G release and that is exactly what I am doing, discussing.

I was very exsited at the fact o2 were doing an early upgrade option untill, I looked a bit closer at the terms and conditions. At that momment, the thought of having an iPhone 4G went out the window. Being an exsisting customer on the iPhone tarrif, why would you pay more for a lesser service? I mean you can blatantly see where they are heading with this type of plan. On a £35-£45 tarrif and then having to top up £5-£10 for up to 1GB of data or if your a heavy user £30 for 3.5GB's of data. Bring you'r total cost to £65-£75. I'm sorry, but you'll soon find the phone will quickly lose it appeal as the versatility will be taken away and all you left with is a phone to call and text. I don't see much people wanting to spen hundreds on just a plan old phone. Also they have not considered there package thorughly as they have not taken into consideration apple's new iAd service which will be introduced. Why don't o2 get it right and cap the heavy users (the top 3% of bandwith hogs) It then makes a much farer policy and we don't have to worry about going over our 500mb limit which is way to small! But the my main point is we pay way over the odds in the UK. We don't appose anything. We have this don't care attitude that allows these corporates to take advantage. I mean How would you feel if you paid £799 for an iPhone 4G 32GB and I paid £99 for the same thing? I know you would be happy! We'll that's what they are doing to use as a country. Cheaper in other countries because they

a: Can't afford a high retail price
b: Won't pay that type of money for a phone

We accept any price!, we moan, but still go and buy. I think it's time we taught these companies a lesson. And if everyone did this we would see some major changes fast!

[Anonymous]

i totally agree, today i dont feel i have been selfish with my connection, i have just turned off the radio as i was listening to the netherlands denmark game, and my useage for upload is still tiny, however my download is well over 500mb this is from a morning of listening to the radio.

as the iphone does not come with a radio and you have to stream, app companies will suffer as people will stop buying there apps due to crazy costs.

i worked out that if i listened to the morning breakfast show on radio one monday to friday for a month in data useage it would be 10gb which mean i would be paying around 95 quid on top of my monthly plan.

does that sound reasonable?

i love apple.. i loved o2 but somewhere along the line there a lapse in logical thinking and i honestly think people will question getting one.

why do you think so few people buy 3g dongles... the cost of running one as is too high for the speed and quality of connection you get.

people will buy the iphone and people will complain but if we didnt voice our feeling we would be fingered by the man 24/7

just my 2cents

[Anonymous]

To be honest, I'm in two minds. I've decided not to go with the early upgrade as it's not for me, but my contract is up in september. So i'm thinking do I buy a 12 month £20 simplicity for 12 months now before the tarrif changes? and if I do will it still be affected 1st October? I have iPhone £35, but i'm not going to pay £35 if I can pay £20, plus Will my £35 tarrif be limited after 1st October? It's a gamble buying the simplicity as I will be stuck with it for 12 months. I will have to buy the phone on PAYG.

Any suggestion?

UPDATE!

I just spoke to cust services and they said that the new data cap will only apply to New and Upgrade customers. All exsisting tarrif will stay the same. So if you have unlimted, it will stay unlimited. Great new! I guess for some, all we need to worry about is purchasing the phone.

[Anonymous]

I'll stand by my comment as it is valid and in the context of the iphone and consumer contracts, it is a luxury item as is most phones nowadays. FYI: it is a stance I apply to myself even though I work in IT with a decent wage. If you take a good look on some posts on here you will discover many people have discovered, to their detriment, that once they lose their jobs or start to struggle, they cannot pay for a contract and the first thing they need to deal with is the high cost of wanting the latest gadget. Sadly people don't realise the committment of what they are getting into until they are faced with the reality of not paying.

It's not only consumer contracts under the microscope here, and even the definition of consumer can be questioned.

It's no good throwing stones at people for airing their angst. I know my point of view - I'm not inclined to force it on others; I'm usually content to pay my way and go my way.

If you feel content with the tariffs, then that's great; you can move on. Don't feel obliged to pour cold wisdom on other peoples' point of view though: That's just ignorantly putting your needs over theirs, and is exactly the kind of thing that leads to these sorts of situations.