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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Challenge to cancellation policy

Having been referred to the Terms & Conditions posted at http://www.o2.co.uk/termsandconditions/iphone I believe that there are good grounds for mounting a challenge to o2's stated policy as regards cancellation charges. In particular, one may at one...

Anonymous by Level 9: Fired up
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o2 Joggler Weird problem

I admit it, I like the Joggler, but mine seems to have devloped an odd 'quirk' ... for no apparent reason, mine keeps opening the sports news page on its own randomly - no-one needs to touch the screen, it just does it.Anyone else suffering from this...

Anonymous by Not applicable
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blackberry & O2

i brought a balckberry 9000 bold november 2008 via the o2 online website throughout january a fault occur where the handset would crash adn go to a white screen. when i contact o2 they told me that they dont deal with repairs to blackberry and need t...

Anonymous by Not applicable
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Glastonbury Coverage - What Happened?

Why was O2's service quite so awful this year at Glastonbury?I understand that the festival is in a remote area where the network is sized for one man and his dog so some disruption is to be expected, but most networks put in additional capacity - th...

Anonymous by Not applicable
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Roaming charges

For those who may be a bit scared of the costs involved when using their phones abroad.http://ec.europa.eu/information_society ... #new_rules

perksie by Level 69: Guiding Light
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O2 rudest customer service

There is nothing ruder than being ignored.I emailed customer service from this site 3 times since 7th December and although I received an acknowledgement number for each not a single reply even when i moaned about being ignored.Do O2 ever reply or ar...

Anonymous by Not applicable
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o2 calling abroad

Evening all !My girlfriend is currently travelling through europe and is with the vodafone network. Now, she has vodafone passport which for the next 2 months means she can treat her phone the same as she would at home, ie calls texts etc, all her ca...

Anonymous by Not applicable
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premium txt scam

I have been using o2 broadband for over 1 year. my bill is normally between 30-35euro. This month i got my bill it was 65.44 . I thought it was strange because i didnt do anything different to other months . I went to o2 and they told me i had subscr...

Anonymous by Not applicable
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Cancerl bluebook

Ive got a contract phone and I want to cancel bluebook because its linked to several other of our family phones.Can anyone tell me the text number to cancel bluebook please? Thanks.

Anonymous by Not applicable
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Someone explain Favourite Place please

If I top up £10 I get 500 minutes to landline and O2 mobiles from the registered postcode. Does that mean I get 500 minutes if I call any landline/o2 mobile from my postcode or 500 minutes from my postcode to other people in that postcode?

Anonymous by Not applicable
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