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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 39593 Views
  • 45 replies
  • 6 kudos

returned phone not received by o2?

Hi, i bought a Sony Ericsson C903 off O2 a week or more ago. I didn't like it and decided to return it. I called customer service, gave them the details like IMEI number and stuff, and then they gave me the order return number. They said they would e...

Anonymous by Not applicable
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  • 4 replies
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mobile scam

My wife has been losing money on a scam recently. She recieved a text for a message on the number 87122, all she did was view the number, never even put the number in and it took £3 off her, it has done this 3 times now, she has never answered it but...

Anonymous by Not applicable
  • 2500 Views
  • 6 replies
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SMS messages not arriving

Frequently me and my girlfriend (who are both on o2) are finding that SMS messages between us are not being received, as in sometimes I don't receive her texts and she doesn't receive mine. It's been happening over the last few weeks now.Is anyone el...

Anonymous by Not applicable
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  • 5 replies
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o2 Money.

HiI know the two o2 prepaid cards are pukka, and indeed have requested one.I am curious to know however why they do not seem to carry the Visa hologram, just the Visa logo?

Anonymous by Not applicable
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  • 27 replies
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Femtocell coming to O2?

Anyone know anything about Femtocell becoming available to O2?I just checked the 'future network coverage' map on the O2 web-site for our area, and it shows that we are to get 'Standard' coverage in the future. Fab, I thought, at last I won't have to...

Anonymous by Not applicable
  • 1982 Views
  • 6 replies
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Data usage

I've had the new Sony Ericsson w995 for about a month on a 24 month contract with a unlimited web browsing bolt-on and until this last couple of days I have been satisfied with O2, but yesterday they sent me a text telling me that I was outside of th...

Anonymous by Not applicable
  • 2876 Views
  • 11 replies
  • 0 kudos