Switch up credit check

Hamboi · ‎11-09-2025

Hi gang! Question for the room. Do we know if o2 do a full credit check on switch up customers?? Curious if anyone has ever failed a switch up? Lots of conflicting answers on the web!

MI5 · ‎11-09-2025

@Hamboi

Yes they do and no one has ever reported failing on here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Hamboi · ‎12-09-2025

Great news! Thank you!

Anonymous · ‎12-09-2025

Nope, even I passed credit checks and I've been on benefits since I was 17.

MI5 · ‎12-09-2025

Priceless.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-09-2025

For everything else there's Barclaycard....

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎12-09-2025

@jonsie And that's why I'm currently in bad debt because I was always on eBay and stuff buying stuff on my card.

MI5 · ‎12-09-2025

Excellent life skills......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-09-2025

Well @Anonymous I know we take the mick with you but glad to see you take it in good heart

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

garetc · ‎12-09-2025

Isn't it just an internal check if you've been with them for more than 6-months and have a good payment history?

iPhone 16 Pro Max (EE/O2)
Samsung Galaxy Z Fold7 (Vodafone/Three).