Sim Swap

[Anonymous]

I've got a new iPhone 6 and no other phone, so how do I keep my number and get a nano sim for my phone

[Bambino]

Do you have a sim with your number on it?

[MI5]

Contact CS via a landline or other mobile or call into any O2 shop.
http://www.o2.co.uk/contactus

[Anonymous]

I can't seem to find it but I do know my number

[Anonymous]

My question is that even if I could find my old sim, how do I activate the new one with no phone to place the old sim

[MI5]

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@Anonymous wrote:
My question is that even if I could find my old sim, how do I activate the new one with no phone to place the old sim

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That's why you need to call CS or go into a shop. They have all your old details on computer so can activate a new sim from that.

[Bambino]

If you take your new phone into an O2 shop and have proper ID to prove it's your account, they will supply you with a nano sim and activate it with your old number.

[Anonymous]

Thank you, will I be charged for a new sim ?

[Bambino]

No, the sim is free.

[jonsie]

Take a consumer bill, passport or driving licence.