Signal in newquay

[MadMonk72]

For nearly the last 3 month mast in newquay somewhere has been down, signal is sh*t Iv had to get another sim with ee so I can contact my very ill parents, as for internet waste of time... Im fed up pay enough money for what, Think its time to leave..

[pgn]

If you are on a contract, @MadMonk72 - Guide: Cancelling Your Contract 

Good luck!

[Oxonian]

@MadMonk72 

The signal is somewhere like Newquay is always likely to be congested in the Summer months. But you might it useful to check :-

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

You might also want to download the "My Network app" or visit :-

https://status.o2.co.uk/

[japitts]

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@Oxonian wrote:

@MadMonk72 

The signal is somewhere like Newquay is always likely to be congested in the Summer months.

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There's no reason for this to automatically be the case. Good network planning (including spectrum deployment) can easily allow for busy hotspots such as this. If there's an external issue that prevents a tech-add or carrier-add being progressed, or single-site fault being restored, that's another story.

But to say that "it's a busy area, poor service is to be expected" is what marks the difference between networks that consistently perform well, and those that don't.

[Lottie84]

Same experience here. A friend phone O2 yesterday regarding the same and was told that the mast is broken and is unlikely to be repaired until March 2025!

[madasaf1sh]

That sounds like a resite and moving it, as it shouldnt take 8 months to fix a mast, so it could be that the landlord has asked for more money and o2 / CATL have told them to go take a running jump, which means o2 will have to go through planning, and I can imaging the council on Newquay wont want any major works doing during the peak season, as well as it takes time to put planning apps in. 

I also think CS probably have talked codswallop as they wont have a clue... Speak to your local councillors and MP and see if they can find out the truth via the official channels @Lottie84 

[japitts]

Have a trawl of your local council's planning website for new applications - that will be the most reliable way to identify proposed new sites.

Site access can be a complicated subject when amicable relations break down, and March 2025 seems a very random date to mention. Anything that's planned for more than a month ahead can rarely be sensibly predicted.

[bhaskarsamani]

that is all normal for o2