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Samsung s21

Tudor212
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Hi all ordered this phone today but I'm worried I won't like it can I just refuse the delivery? 

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watti
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Should be OK, just follow up with them and make sure once they have it back it's all tied up OK - I did the same thing, and wrongly assumed it was sorted until I got an £800 bounce on my bank account - the follow up being dealing with some of the worst customer service I've seen in a while lol

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jonsie
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You can refuse delivery and have it returned by the courier but you won't be able to open it, have a look and expect the courier to wait

You can only refuse it unopened

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MI5
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@Tudor212 

You have 30 days to try the phone and decide if you like it or not.

Give it a chance first and see what you think with a proper trial.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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lewys-gp
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Hey, @Tudor212. Let us know how you get on with this, and what you decide to do 😁

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Tudor212
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Gonna be trying the pixel 6 shortly looks lovely the Mrs is trying out the s21 I will update tommow after a full day of use 🙂

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