Re: Replacement sim not working.

Markab17 · ‎17-09-2023

I was sent a replacement sim as I lost my phone. The old sim was blocked. When I try the new one it says Emergency calls only. I would be grateful for advice. Thanks.

madasaf1sh · ‎17-09-2023

@Markab17

You need to call o2 to activate the sim card, call 0344 809 0202 from another phone.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

jonsie · ‎17-09-2023

You need to ask customer service to remove the lost/stolen bars from your account @Markab17

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS